Senior Medical Receptionist / Practice Coordinator
Psychiatry & Psychology Clinic | Western Sydney (close to Parramatta)

An established and growing Psychiatry and Psychology clinic in Western Sydney is seeking an experienced Senior Medical Receptionist / Practice Coordinator to join their close-knit team.

This is not your typical reception role. We are looking for a capable, senior administrator who enjoys taking ownership, thrives in a small team environment, and can confidently support the day-to-day operations of a busy specialist practice. With no Practice Manager on site, this role suits someone who naturally steps up, takes initiative and enjoys being a key support person across the clinic.
You will work closely with Psychiatrists and Psychologists in a professional and rewarding mental health workplace. Specialist psychiatry practices often require experienced administration due to Medicare pathways, referrals and multidisciplinary coordination.

Responsibilities:
Managing a busy specialist reception and appointment diary
Coordinating Psychiatry and Psychology bookings and referrals
Processing Medicare, billing and specialist claims
Managing Workers Compensation and related documentation
Handling reconciliations and daily financial administration
Liaising with patients,



GPs and allied health providers
Supporting operational functions typically managed by a Practice Manager
Maintaining smooth day-to-day clinic operations
Providing exceptional patient service and support

Skills & Experience
Previous experience in a medical setting, Psychiatry, Psychology or Mental Health highly regarded
Solid understanding of Medicare and Workers Compensation processes
Experience with reconciliations and financial administration
Confident using Medical Director
Ability to work autonomously and take initiative
Strong organisational and communication skills
Comfortable working within a small, cooperative team environment
Professional, compassionate and adaptable approach

What's on offer:
Prospect to play a key role within a supportive specialist practice
Varied and autonomous position with genuine responsibility
Small team culture where your contribution is highly valued
Stable, long-term opportunity in a growing healthcare sector

If you are an experienced medical administrator looking for more than a front desk role and enjoy being an integral part of a practice, we'd love to hear from you.
Apply through Silver Search today.

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📍 Sydney