CoreVue Radiology & HeartCare is seeking a talented Referrer Engagement Manager to join our team in Kew, Victoria. This part time role is responsible for building and maintaining solid relationships with healthcare providers who refer patients to our radiology services, ensuring a seamless and positive experience for all our referrers.
What you'll be doing
Proactively engage with existing referrers to understand their needs and provide exceptional customer service
Identify new referral opportunities and actively build relationships with prospective referrers
Provide education and training to referrers on our services, processes and latest developments
Collaborate with the clinical and operational teams to resolve any referrer queries or concerns
Gather valuable feedback from referrers to help improve our services and processes
Maintain detailed records of all referrer interactions and activities
Support the development and implementation of referrer engagement strategies
What we're looking for
Proven experience in a client-facing role, ideally within the healthcare industry
Strong communication and interpersonal skills with the ability to build trusting relationships
Excellent problem-solving and customer service skills
Thorough understanding of the referral process and regulatory requirements in the medical industry
Proficient in using CRM systems and data analysis to track and report on referrer engagement
Proactive, organised and able to work independently as well as part of a team
What we offer
At CoreVue Radiology & HeartCare, we are committed to providing our employees with a supportive and fulfilling work environment. You'll enjoy joining a friendly team with opportunities for professional development. Our flexible work arrangements and health and wellbeing initiatives will enable you to maintain a healthy work-life balance.
About us
CoreVue Radiology & HeartCare is a brand new provider of high-quality comprehensive diagnostic imaging services in Victoria. With a team of experienced specialist and state-of-the-art equipment, we are dedicated to delivering exceptional patient care and supporting the healthcare community. Our commitment to innovation and continuous improvement drives us to find current ways to enhance the patient and referrer experience.
Apply now to join our dynamic team and play a crucial role in shaping the future of healthcare delivery.
📌 Medical Liaison Officer Kew
🏢 CoreVue Radiology
📍 Kew
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.