Department of Customer Service in Parramatta, NSW, Australia, seeks a Senior Technical Advisor to lead the Training and Knowledge stream within the Duties & Grants Technical Team. The role creates proactive learning programs, improves onboarding and accreditation, and ensures staff access to current, practical guidance on duty legislation.
You will translate complex duties and tax provisions into transparent training, develop career pathways, and measure learning impact across teams.
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📌 Legislative Training & Knowledge Lead Parramatta
🏢 Department of Customer Service
📍 Parramatta
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