Role basic info:
Full time, Monday to Friday, 7am–3pm
Full training provided, no finance experience needed
Friendly team based in Capalaba
About Red Tree Finance
Red Tree Finance is an Australian-owned online lender based in Capalaba. We offer secured loans of $2,350 to $5,000 and help everyday Australian's get the finance they need, fairly and responsibly.
The role
We're looking for a Junior Credit Support Officer to join our lending team full-time. You'll support customers through their loan applications from start to finish. You'll talk with customers, check documents and make sure each loan is the right fit. You don't need finance experience because we'll teach you everything.
What you'll do
Assess applicants' financial circumstances
Check that ID and supporting documents are complete
Speak with customers to understand their situation
Meet audit and compliance requirements
Build valuable relationships with customers and the team
What we're looking for
Transparent, friendly communication, by phone and in writing
Confident with computers and learning new systems
Honest, reliable and keen to grow
A team player
Customer service and admin experience is a bonus, not a must
What's in it for you
7am–3pm hours, so your afternoons are free
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