Addesso is a doctor-led skin and aesthetics clinic in Townsville, offering medical-grade treatments in a calm, luxury setting. We pride ourselves on exceptional client care, from the moment someone calls us to the moment they leave glowing. We’re looking for a warm, organised Receptionist to be the first face (and voice) of our clinic.
About the role
This is a casual position with a possibility to progress to part time or fulltime. You’ll be the heart of the front desk, keeping the clinic running smoothly so our clinicians can focus on treatments.
Your responsibilities will include:
Opening the clinic each morning and preparing reception for the day
Greeting clients warmly and checking them in for appointments
Answering phone calls, emails and social media enquiries professionally
Booking, confirming and rescheduling appointments
Processing payments and putting through invoices accurately
Selling and processing gift voucher purchases
Recommending and selling skincare products
Keeping reception and retail areas clean, stocked and well presented
General administration and supporting the clinical team as needed
About you
Previous reception or customer service experience (clinic, salon, spa or hospitality is a bonus)
Friendly, polished and confident with clients
Organised, reliable and outstanding with detail, especially with payments and invoicing
Comfortable using booking software and POS systems (training provided)
A genuine interest in skin, beauty or wellness
Availability for Saturday
What we offer
A beautiful, calm workplace and a supportive team
Staff discounts on treatments and skincare
Training in our systems and product range
Chance to grow with a clinic that’s expanding