The Sales and Contracts Administrator keeps the sales engine running. They support the sales team with administration, data hygiene and coordination, and help drive early-stage deal flow by qualifying leads, preparing drawing packages, booking meetings and moving opportunities smoothly into the pipeline.

Key Responsibilities
Front-end deal flow: Respond to inbound enquiries, qualify leads and connect the sales team for discovery meetings ensuring proper requirements communication.
Pipeline support: Create and update leads, contacts and prospects in the CRM, drawing package support, and keep deal data accurate and current
Outbound support: Assist with prospecting by coordinating structured and data driven market scans, list building and follow-up campaigns
Sales documentation: Prepare quotes, proposals, drawing packages, contracts and order forms, and coordinate approvals
Installation Handover: ensure completed jobs are warrantied, customer satisfaction is conducted, and the site is logged for maintenance contract follow up.
Reporting: Produce regular pipeline, activity and forecast reports for the team.
Process improvement:



Identify and fix bottlenecks in the sales process, and maintain templates and playbooks

Skills and Experience

Essential
1–3 years in sales administration, sales support or a similar commercial role
Experience in the building industry
Solid organisation and attention to detail, with the ability to juggle competing priorities
Excellent written and verbal communication
Confident using a CRM (e.g. Salesforce, HubSpot) and Microsoft Office or Google Workspace

Desirable
Experience in construction or B2B manufacturing
Able to draft/prepare basic drawings or leverage drafts person for more advanced requirements
Prior experience as a contracts administrator on the customer side of our business
Both residential and commercial building experience
Familiarity with sales engagement or reporting tools
Exposure to B2B sales cycles

Personal Attributes
Proactive and takes ownership
Comfortable working at pace and following up persistently
Team player who is motivated by helping others win
Data-minded, with a commitment to accuracy

📌 Sales And Contract Administrator Riverwood (Australia)
🏢 Autolift Garage Doors
📍 Australia