Business Development & Account Manager - Full time - NewcastleAt itison, we believe life is about the experience.We connect 1.7 million members with the best local experiences, create world-class events of our own, and donate thousands of experiences to local charities every year.We've built a strong, market-leading business in Scotland, and Newcastle is an exciting part of our future growth.
That makes this a outstanding opportunity for someone who wants to join an established brand, make their mark locally, and help shape what comes next.We're looking for a commercially minded Business Development & Account Manager to join our City Team and help grow our Newcastle and Northeast business.The role would suit someone who knows how to build strong relationships, spot opportunities, and turn them into long-term growth.
You might already work in sales, partnerships, hospitality, hotel operations, leisure, or another commercially focused role where earning trust and driving revenue go hand in hand.A network across food and drink, spas or hotels would be a real advantage.
Restaurant connections would be especially valuable.What you'll be doingOur City Team is at the forefront of delivering growth for itison, responsible for sourcing and negotiating an incredible range of experiences in our local areas- from standout hotel stays and Michelin-starred dining to the best new spa and leisure experiences.Your initial focus will be on developing new business across Newcastle and the Northeast.
As your pipeline grows, your role will evolve into a mix of new business and account management,



growing existing partnerships while continuing to bring in great new ones.You'll play a key role in identifying the best businesses to work with, growing local relationships, and creating opportunities that deliver value for both our partners and itison.What's the role?
Building a strong pipeline through outreach, networking, meetings, and smart prospectingDeveloping relationships with decision-makers across hospitality and leisure businessesTurning first conversations into long-term partnershipsGrowing existing accounts by spotting new opportunities and shaping ideas around their goalsUsing market knowledge, research, and commercial judgement to identify the best opportunities for itisonMaking the most of your time by combining scheduled meetings with high-quality drop-insWorking to targets across new business, account growth, and other key performance metricsKey skills & traitsWe're looking for someone who is commercially sharp, proactive, and strong at building trust.You'll likely bring:Experience in business development, B2B sales, partnerships, account management, or transferable experience from hospitality, hotel operations, leisure,



or related sectorsA track record of building relationships and turning opportunities into resultsConfidence speaking to business owners, operators, and senior decision-makersStrong commercial instincts and the ability to spot what will work for both the partner and the customerExcellent written and verbal communicationResilience, sound judgement, and confidence handling objections and negotiationsA diligent, organised approach and the ability to manage your own time and pipeline effectivelyA good understanding of hospitality and the commercial considerations that matter to operatorsEnergy, drive, and a genuine appetite to grow a marketLocation and travelThe role will initially be remote, before moving to our Newcastle city centre office.You'll spend a lot of time out meeting businesses and venues across Newcastle and the Northeast, along with regular visits to our Glasgow HQ.To do this role, you'll need to be flexible, hold a full driving licence, and have your own transport.The salary and benefits package:Salary £30k - £35k+ commission depending on experience (OTE up to £45k)Private Health CareEmployee AssistanceProgrammeSalary exchange smart pension scheme15% itisondiscount and 50% discount at allitison-owned venuesEnhanced maternity/paternityLearning grantLunchtime Pilates classesHoliday-buy schemeBirthday day offHome & Tech schemePaid company socialsFree tickets to our major events (Drive-In Movies,GlasGLOW, and more to come)Charity day – paid time offto volunteer for a charity of your choiceFantastic work environment and the best equipment to do your job
#J-*****-Ljbffr

📌 Newcastle Business Growth & Accounts Lead
🏢 itison
📍 Newcastle