About Us:At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.
With a range of services in many locations in Victoria and Tasmania, our **** staff and 700 volunteer staff are committed to high quality services and care.Uniting AgeWell provide a workplace culture based on theBEST philosophy –Believe, Excel, Support and Trust– underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.
More information can be found on the Uniting AgeWell website - choose Uniting AgeWell - North Tas HCPEasy to access with public transport andfree on/off site parkingAbove awardhourly ratesSalary packaging benefit up to $15,900 + $2,650annuallyAnnual Leave loadingCareer pathways, education and training opportunitiesComprehensive Employee Assistance Programavailable 24/7 for our staffEnhanced Parental LeaveoptionsLocation options - move within ourUniting AgeWell network(Victoria and Tasmania)Not for profit,values-basedorganisationAbout the role:A rewarding chance for to provide high quality and professional administration support at our North Tas HCPfacility.Based in our Launceston office, this role will provide Administration Support Services to support the ongoing growth of the Support at Home (SAH) program across Northern and North Western Tasmania.The role will coordinate a range of non-care services, support external service provider relationships, process invoices, maintain accurate client records and assist with budget monitoring.
This position will help improve operational efficiency,



strengthen compliance and allow Care Advisors to focus on assessment, care planning and client support activities.Key responsibilities will include:Scheduling gardening, cleaning, home maintenance, transport, physiotherapy and allied health servicesCoordinating client and provider appointmentsConfirming services and following up activitiesManaging recurring service schedulesLiaising with approved external service providersMonitoring service delivery requirementsResolving booking and scheduling issuesMaintaining accurate provider recordsReceiving and validating provider invoicesAllocating costs against client budgetsUploading invoices to client recordsPreparing invoices for payment processingSupporting expenditure monitoring and reportingMaintaining accurate client documentationSupporting audit readinessMonitoring service records and invoice documentationEnsuring administrative compliance requirements are metyou will also:Provide outstanding customer service, maintaining friendly, supportive and professional relationships with clients, their relatives and friendsCheck in visitors, contractors and other guests, ensuring OSH guidelines are followedProvide friendly and professional reception and switchboard supportUndertake ad-hoc administration duties as required or advisedAbout you:You are passionate about what you do and want to make a difference in the lives of our clients,



to support them to live life to their potentialThis is the place for you if you have:Previous experience in administration, coordination or a similar support roleStrong organisational and time management skills, with the ability to manage competing prioritiesExcellent attention to detail and accuracy when handling records, invoices and financial informationStrong communication and interpersonal skills, with a professional and friendly approachExperience working with external providers, clients and other stakeholdersConfidence using computer systems and Microsoft Office applicationsThe ability to maintain confidentiality and accurate client documentationAn understanding of compliance requirements and the importance of maintaining accurate recordsA proactive, solutions-focused approach and the ability to resolve scheduling and administrative issuesA genuine commitment to providing high-quality support and customer serviceThe ability to work independently while also contributing positively to a teamAre committed to being part of a workplace culture based on the BESTway of life (Believe, Excel, Support and Trust)Essentials for working in Aged Care:A current Working WithVulnerable People cardCurrent and ongoing flu vaccinationsAustralian working rightsAbility to pass a national police clearance and NDIS ClearanceMake a positive difference in your community – apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.You can access the position description here:Administration Officer (Home Care) PD.pdfFor more information please contact the Recruitment Team .
Please note the position and location.Only shortlisted candidates will be contacted.
We look forward to hearing from you!
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📌 Admin Coordinator – Home Care Services (Above‐Award Pay) (Launceston)
🏢 Uniting AgeWell Careers
📍 Launceston