Our core areas of expertise are supporting neurodivergent adults and individuals with complex mental health needs, however we work with a broad range of participants across the NDIS.We focus on doing the work properly, not just ticking boxes.We've intentionally built a workplace that is:Low micromanagementFlexible and realistic about capacitySupportive without being overbearingGrounded in strong boundaries to prevent burnoutWe are looking for an experienced Support Coordinator with mental health experience to join our team, on a part-time basis with opportunity to move to full time.This role is best suited to someone who:Is confident working independentlyCan manage their own caseload and prioritiesCommunicates clearly and follows through on tasksIs comfortable working with complexity and uncertaintyKey ResponsibilitiesSupport participants to understand and implement their NDIS plansCoordinate services and liaise with multiple providersAttend virtual and face to face meetingsMaintain accurate and compliant case notes and documentationSupport participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent,



and physical disabilitiesNavigate crisis situations and system barriers where requiredWhat We're Looking ForExperience in Support Coordination and/or Recovery Coaching (1+ years preferred)Solid understanding of the NDISAbility to manage a caseload independentlyStrong communication and documentation skillsValid driver's licence and access to a vehiclePlease still apply if you do not meet all of the criteria, we will review applications on a case by case basis.Highly Valued:Experience working with:Neurodivergence (ASD, ADHD)Complex trauma and mental healthLived experience (optional and welcomed)A calm, grounded approach in complex situationsHybrid role (work from home + community-based support)SCHADS AwardFortnightly pay + superannuationAnnual leave and personal leave (pro rata)Equipment providedOur Approach to WorkWe trust our team to do their job.That means:You won't be micromanagedYou will be expected to stay on top of your caseloadYou'll have support when you need it, but space when you don'tWe value:ConsistencyClear communicationAccountabilityRespect for capacity (yours and the participant's)This Role May Not Suit Someone Who:Needs close supervision or frequent directionPrefers highly structured, step-by-step environmentsStruggles with organisation or follow-throughBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Mental Health Support Coordinator (Hybrid, Ndis) (Melbourne)
🏢 LEX Coordination
📍 Melbourne