Medical Secretary - Icon Cancer Centre WesleyAdministration Brisbane Full Time Icon Cancer Centre AustraliaAre you an experienced Medical Secretary who thrives in a busy specialist practice and takes pride in delivering exceptional patient care?
We are seeking a professional, organised and compassionate Medical Secretary to join our Wesley specialist team, supporting Medical Oncologists and Haematologists.
In this permanent full-time position, you will play a vital role in supporting patients throughout their cancer treatment journey while working alongside a highly experienced and supportive healthcare team.
*** As part of this role, you will spend one day per week supporting our specialist clinic in Ipswich.
To support your travel, we provide a generous travel allowance.
***Why Join Us?
Permanent full-time position, Monday to FridayCompetitive salary packageTravel allowance for weekly Ipswich clinic supportOngoing professional development and career growth opportunitiesSupportive and collaborative team environmentModern facilities across Wesley and Ipswich locationsExcellent public transport access at WesleyMeaningful work that directly contributes to outstanding patient careAbout the RoleReporting to the Administration Manager, you will provide high-quality secretarial and administrative support within a busy specialist practice.
Acting as a key point of contact for patients, carers, referrers and clinicians, you will help ensure a seamless and compassionate experience while supporting the efficient day-to-day operation of our clinics.While the majority of your time will be based at our Wesley location, you will also travel to our Ipswich clinic one day each week to support consulting specialists and ensure a consistent patient experience across both sites.This role is ideal for a proactive and adaptable professional who excels in a fast-paced environment, manages competing priorities with confidence, and is committed to delivering exceptional customer service.Key ResponsibilitiesProvide a warm and skilled welcome to patients and visitorsSchedule and coordinate appointments across specialist clinicsManage incoming calls and respond to patient enquiries with empathy and efficiencyPrepare consulting rooms and support clinic operationsProcess patient billing, Medicare claims and private health insurance transactionsCoordinate and monitor patient administration throughout the treatment journeyMaintain accurate patient records, correspondence and documentationLiaise effectively with patients, carers,



referrers and healthcare professionalsProvide onsite administrative support at our Ipswich clinic one day per weekSupport workplace health and safety compliance requirementsContribute positively to team culture and uphold organisational valuesAbout YouTo be successful in this role, you will be highly organised, detail-oriented and able to maintain professionalism and accuracy in a busy clinical environment.You will bring:Previous experience as a Medical Secretary or Medical Receptionist, preferably within a specialist practiceExperience processing Medicare, DVA and Private Health Insurance claimsExcellent written and verbal communication skillsStrong organisational and time management abilitiesA professional, compassionate and patient-focused approachHigh attention to detail and accuracyProficiency in Microsoft Office applications, including Word and ExcelExperience using medical practice software and patient management systemsA sound understanding of medical terminologyThe ability to travel to our Ipswich clinic one day per weekA collaborative mindset and commitment to exceptional service deliveryWho We're Looking ForWe're looking for someone who enjoys working in a dynamic healthcare environment, can anticipate needs, adapt to changing priorities and build strong relationships with patients and colleagues.
You'll be equally comfortable supporting specialists at both our Wesley and Ipswich clinics and will take pride in delivering an exceptional experience for every patient.If you're an experienced medical administrator looking for a rewarding role where your contribution genuinely makes a difference, we'd love to hear from you.Apply now and become part of a team dedicated to delivering exceptional cancer care and supporting patients when they need it most.Icon Cancer Centre – Australia and New ZealandIcon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience.
There are currently 45 cancer centres across Australia and a joint venture in New Zealand with several in development.
These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy.




Over half of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.For more information on our cancer services in Australia visit why our people choose us:Purpose, at Pace:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.Impact, at Scale:We're Australia's largest dedicated provider of cancer care, with our global reach growing every day.
Here you'll know your work is making a difference.Connection, at Heart:Our work isn't easy but it's extremely important.
Our secret ingredient is our incredible, connected, and talented people.
And their secret ingredient is each other.Opportunity, at Hand:We're constantly innovating.
We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries.
Every week brings changes, growth and new opportunities.Our Culture and Benefits:We don't just offer jobs—we offercareers that grow with you.
Enjoy:Access to Novated Lease Options:Pay for your car, rego, insurance, fuel, and servicingwith pre-tax earnings– potentially saving you thousands!
Rewards Portal:Discounts and cash-back on experiences, travel, dining & shopping.Employee Assistance Program:Access confidential external counselling and support services.
Talk about work, money, family and everything in between with extensively trained professionals.Development Pathways:We love hearing how we can help you thrive in your career!
Set individual goals with leaders across the business and we'll help you grow with us.Online Courses:Free access to an abundance of online courses in both clinical and non-clinical categories.Paid Parental Leave:Supporting you both personally and professionally.Excited to join Us?
We're incredibly proud of our passionate, dedicated people and the life-changing work they do.Apply Nowto join us and make a difference.
You belong with a team that genuinely cares.Icon Oncology Group celebrates diversity and is committed to creating an inclusive workplace for all employees.
We encourage applications from all diverse backgrounds.We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs).
Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.Icon Oncology Group Brand Video Icon Oncology Group Icon Oncology Group 242 subscribers Watch on
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📌 Cancer Care Medical Secretary - Patient-Focused Admin (Brisbane)
🏢 Icon Group
📍 Brisbane