DescriptionTibbetts Lumber Co.
LLC, a Growing Lumber and Building materials company, is seeking an experienced Inside Sales Representative.
Inside Sales Representatives process orders and provide excellent customer service to our call-in and walk-in customers.Essential Duties and Responsibilities:Provides customer service to walk-in and contractor customers, or via telephone or email, including assisting customer inquiries with product selection, pricing, availability, refunds/exchanges; generates sales quotations requiring a working knowledge of company products, procedures and practicesActively engages in selling company products/services and related itemsProvides material take offs, estimates and pricing of large complex packagesEnters the orders in the computer systemSchedules the production and delivery of orders with store operationsUses customer calls as opportunities to provide information about the features and benefits of company products leading to developing and closing new accounts.
Actively engages in researching, identifying and soliciting recent customers for company productsPlans and paces own work efficiency in order to meet daily, weekly, project or team related productivity goalsTrouble shoots order processing issues in order to ensure customer satisfaction and optimize sales opportunitiesMay participate in coordinating and conducting customer workshopsMay assist with store housekeeping, signage, stocking,



inventory control and other related activities.Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety proceduresProvide superior customer service to internal and external customers at all timesAll other duties as assignedExperience Required:Two (2) to four (4) years of retail experience in the hardware/lumber industry preferredKnowledge, Skills & Abilities:Knowledge of company products and competitors' productsKnowledge of company product pricing, discount and estimating formulas and guidelinesStrong verbal and written communication skillsDemonstrates strong detail orientation skillsStrong customer service skillsKnowledge of sales techniques, concepts and the ability to influence and persuadeThree years of sales experience preferredBenefits:Tibbetts Lumber offers an excellent benefits package to our employees including:Competitive wagesMedical insuranceDental insuranceLife insuranceShort & Long Term Disability401(k) planVacation, Sick & Holiday payHealth Savings AccountLegal Disclosures:Tibbetts Lumber Co.
LLC complies with all federal, state and local laws prohibiting employment discrimination of any kind.
Tibbetts Lumber Co.
LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances.
Tibbetts Lumber Co.
LLC is an at will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
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📌 Lumber Inside Sales Pro - Drive Orders & Customer Joy (Melbourne)
🏢 TIBBETTS LUMBER CO
📍 Melbourne