AMS Group in Melbourne is seeking a Transformation Analyst – Customer & Service Design to support strategic transformation initiatives across strategy, operations, customer experience and delivery.
Reporting to the Head of Transformation, you will map journeys, design future-state experiences and translate insights into actionable roadmaps; solid facilitation and analytical skills are essential.
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📌 Transformation Analyst: Customer & Service Design (Hybrid) (Melbourne)
🏢 Australian Motoring Services Pty
📍 Melbourne
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