Blackhawk Network is seeking an APAC Customer Experience & Support Lead in Melbourne to drive day-to-day service delivery, SLAs and KPIs across multi-channel contact centres.
You will collaborate with cross-functional teams globally to ensure a consistent, seamless experience for customers and partners.
The role emphasizes ownership, continuous improvement, and balancing customer satisfaction with costs, while adapting to recent products and systems.
Some interstate travel may be required.
#J-*****-Ljbffr
📌 Apac Cx & Support Lead — Elevate Customer Experience (Melbourne)
🏢 Blackhawk Network
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.