We're an award-winning global outsourcer providing contact centre and back office services on behalf of our global clients.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Inbound Sales Consultant (Energy) | South Yarra, Melbourne VIC
Competitive base salary plus super.
Uncapped commission.
Monday to Friday, 8:00am to 7:00pm.
No weekends.
The opportunity Customers call us when they are ready to make a decision about their energy.
As an Inbound Sales Consultant with Acquire Intelligence you help them decide well.
You will take inbound calls on behalf of one of Australia's leading energy retailers, part of a global group working towards net zero.
You will listen, work out what each customer actually needs and match them to the right plan.
These customers have already contacted us, so your day is spent in conversations that matter.
This is a sales career for people who back themselves in a conversation and want their results to show in their pay.
What you will earn
A competitive base salary plus super
Uncapped commission, with no ceiling on what you can earn
Weekly and monthly incentives and competitions on top of your commission, so wins are recognised and celebrated
A client reward program with additional prizes and recognition
Staff energy offers, so you benefit from the products you sell
Staff discounts and perks across our partner businesses
Your location and schedule
A rotating roster, Monday to Friday, between 8:00am and 7:00pm.
No weekend work.
You will work from our office on Chapel Street, South Yarra, a five minute walk from South Yarra train station.
We are in one of Melbourne's busiest hubs, with endless shopping and food options, so lunch breaks and after-work plans just got a whole lot better.
How we set you up
A paid, in-person induction of 2 weeks starting on Monday November 16th.
You will learn about the energy industry, the products and plans you will sell, the systems you will use and how to sell in line with industry regulation.




After induction, training and development continue, with regular coaching and support to succeed and grow in the role and business.
What you will do
Take inbound calls and turn customer enquiries into sales
Ask the right questions to understand what each customer needs, then recommend a suitable plan
Explain pricing, plans and conditions clearly and accurately, in line with energy industry requirements
Meet and exceed your targets without cutting corners, because call quality counts alongside conversion
Work across several systems to manage each customer from first call to finished sale
What you bring
Experience in sales or customer service.
Telco, retail, hospitality, insurance and banking backgrounds all translate well
A results-driven mindset and the discipline to reach targets consistently and honestly
Clear, warm communication and the ability to build rapport with customers.
Comfort working across multiple systems and digital tools
An adaptable attitude, because energy retail moves fast
Availability across the full roster and a willingness to work onsite in South Yarra
The right to work in Australia, and consent to background checks as part of our hiring process
About Acquire Intelligence
Acquire Intelligence is an Australian-owned AI consulting and business process outsourcing company headquartered in Melbourne, with more than 6,000 people across Australia, the Philippines, the United States and the Dominican Republic.
Four values guide how we work
Curious and Clever: smart questions spark smart solutions
Entrepreneurial Energy: think like an owner, solve like a founder
Fast with Intent:



we move fast and deliver real results
Laugh and Learn: we do not take ourselves too seriously, just our results
Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16‐years' experience in delivering intelligent contact centre and back‐office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail.
We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly.
A genuine partnership approach is at the heart of we do.
Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of "big business."
We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work‐from‐Home environments, where client‐permitted.
We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team.
We value our employees highly and, as such, offer excellent career development programs and competitive compensation and perks packages.
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📌 Customer Contact Officer (Western Australia)
🏢 Aiapl Acquire Intelligence Australia
📍 Western Australia