Number of Positions Available: 1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
At Moneycare, The Salvation Army's national financial counselling and financial capability program, we help people move beyond financial crisis and build lasting financial wellbeing.
Every day, our Financial Counsellors make a tangible difference by supporting individuals and families facing hardship to navigate complex financial challenges, advocate for their rights, and create pathways towards a more secure future.
About the role
As a Financial Counsellor, you'll work with clients facing complex financial hardship, providing advocacy, and holistic case work.
You'll empower people to overcome immediate challenges, negotiate with creditors and service providers, access critical supports, and build the confidence and capability needed to achieve long-term financial resilience.
This role is an opportunity for you to use your expertise to create meaningful, life-changing outcomes for people experiencing financial stress.
Reporting to the Team Leader, this is a permanent full-time position, based on-site in dual locations Coburg and Greensborough, VIC.
Conditions
Compensation is in accordance with SCHADS Award Level 4-5.
SCHADS 4 - $***** – $***** hourly (without accreditation), SCHADS 5 - $***** - $***** (with accreditation) + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.
How you will make an impact
Support individuals and families experiencing financial hardship through compassionate, person-centred financial counselling and support
Build trusted relationships that encourage confidence, self-determination, and positive long-term outcomes
Develop tailored action plans that help clients address financial challenges and achieve their personal goals
Advocate for clients and connect them with the services, resources, and supports they need to thrive
Drive meaningful outcomes by monitoring progress, reviewing support plans, and celebrating client successes
Strengthen community financial wellbeing through financial literacy education and capability-building initiatives
What you will bring
A Diploma in Financial Counselling




Be an accredited member, or actively working towards accreditation, with a Victorian-recognised financial counselling association
Relevant experience in a social service environment and/or a good understanding of issues around the causes of financial hardship and financial exclusion
A current Employee Working with Children Check
What we offer
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts
We value Integrity, Compassion, Respect, Diversity, and Collaboration
At the Salvos, we believe in doing good that transforms the lives of people and communities facing hardship or crisis.
Equal Opportunity
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
Applications will closeas soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages,



capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms the lives of people and communities facing hardship or crisis.
Find more information here.
Check out how we're bringing some more good in the world.
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of advantages, plus personal development and career diversity opportunities that deliver real and meaningful benefits.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive setting that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
Check out our volunteer opportunities here.
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📌 Financial Counsellor (Melbourne)
🏢 The Salvation Army
📍 Melbourne