Most of this role is TGE freight administration, along with front counter and phone duties. You'll work closely with the depot supervisor and the drivers to make sure freight moves out on time each day.
Key responsibilities
- Answer phones and emails and serve front counter customers, including freight collections and drop-offs
- Handle TGE consignment (connote) admin: booking pickups, tracking, and following up on delivery enquiries
- Follow up PODs, futile deliveries, redeliveries and damaged or missing freight
- Prepare run sheets and help drivers sort out scanner and paperwork issues
- Coordinate freight for outlying areas (Mt Garnet, Dimbulah, Chillagoe and similar) with our onforwarding partners
- Do general office admin
About you
- Experience in reception, customer service or admin (transport or logistics experience is a bonus, not essential)
- Confident with computers, email and Excel
- Calm and clear on the phone
- Lives locally on the Tablelands
About us
MRT Freight Services is a growing Far North Queensland transport business with depots from Townsville to Mossman. We are now the Team Global Express (TGE) and Startrack agents for the Atherton Tablelands.