About the role

Reporting to the Bond Office Manager, you will be responsible for the day-to-day coordination of front counter activities and supporting the smooth running of PM shift operations. You will act as a key point of contact between customers, transport operators, warehouse staff and management, ensuring freight movements are processed accurately, operational instructions are followed, and customer service standards are maintained.

Key responsibilities

- Manage front counter activities and respond to customer, transport company and driver enquiries.

- Process and verify container movements, delivery paperwork, gate passes and associated documentation.

- Coordinate truck arrivals, collections, deliveries and freight movements with operational teams.

- Ensure customer instructions, pre-alerts and job details are clear, accurate and actioned correctly.

- Liaise with warehouse staff and shift supervisors to monitor workflow and operational priorities.

- Assist with resolving day-to-day operational issues and escalating incidents when required.

- Maintain accurate records and ensure all relevant systems are updated in a timely manner.

- Follow company procedures, site security requirements, Chain of Responsibility obligations and applicable customs and biosecurity requirements.

- Support the PM shift team to achieve operational targets while maintaining safety, accuracy and service standards.

- Ensure effective communication and handover of outstanding matters to the appropriate management team.

About you





- Previous experience in transport, logistics, freight forwarding, container depots or warehouse administration.

- Strong customer service and communication skills, with the confidence to deal with drivers, customers and operational staff.

- Excellent attention to detail and the ability to process documentation accurately.

- Good computer skills and the ability to learn operational management systems.

- Strong organisational skills and the ability to prioritise tasks in a busy environment.

- A practical, solutions-focused approach to problem-solving.

- The ability to remain calm under pressure and work independently when required.

- A strong commitment to workplace safety, site security and compliance.

- Flexibility to work afternoon and evening shifts.

About us

Price & Speed is an Australian-owned logistics business operating in the Port Botany precinct. We provide a range of container depot and logistics services, including container unpacking and packing, freight handling, storage, transport coordination and biosecurity-related services.

Perks

- An opportunity to join an established Australian-owned logistics business.

- A hands-on role within a busy and diverse operational environment.

- The opportunity to develop your skills and build a long-term career in logistics.

- A supportive team environment with direct exposure to operational management.

- A role where initiative, reliability and attention to detail are valued.

📌 Front Counter Clerk PM Shift (Banksmeadow)
🏢 Price & Speed Containers
📍 Banksmeadow