Join a global leader in food safety and contamination prevention products

Manage established customer accounts and drive proactive sales growth

Develop business opportunities across APAC with international exposure

About the Company
Our client is a global leader in specialist consumable products that help protect food safety worldwide.

With an established international operation and a growing presence across APAC, they offer the opportunity to join a business where customer relationships, product quality and long-term partnerships are at the heart of what they do.

About the Role
Based in Lidcombe, you will take ownership of existing customer relationships while developing a more proactive approach to account management and sales growth.

Rather than simply responding to incoming enquiries, you will engage customers regularly, build structured account plans and encourage consistent ordering.

Working closely with UK head office and international stakeholders, you will also identify opportunities to expand the business across APAC and other overseas markets.

This role suits a commercially minded relationship builder who enjoys taking initiative, developing accounts and turning customer relationships into long-term business opportunities.

Key Responsibilities

- Manage and strengthen existing customer relationships to drive retention and revenue growth.
- Proactively contact customers to encourage regular ordering and identify additional sales opportunities.
- Develop structured account management plans, including call cycles, customer visits and follow-ups.
- Monitor sales activity,



customer engagement and ordering patterns against agreed KPIs.
- Identify business development opportunities and collaborate with international stakeholders to support APAC growth.
- Maintain accurate customer records, sales activity and pipeline information through HubSpot or a comparable CRM.

About You
- Experience in key account management, sales or customer relationship management.
- A proactive, organised and commercially focused approach.
- Confidence managing customer contact schedules, sales cycles and account development.
- Experience with HubSpot or a similar CRM system.
- Solid communication, relationship-building and negotiation skills.
- Business development experience, ideally involving international markets.
- Additional language skills, particularly Asian or other international languages, will be advantageous.
- Ability to work autonomously within a small Australian team while collaborating with an international operation.

What's on Offer?
- $85,000 base salary + superannuation.
- On-target earnings of approximately $95,000, including performance-based bonus potential.
- Opportunity to represent a respected global brand in food safety.
- Exposure to international markets and collaboration with overseas teams.
- The opportunity to shape account management processes and contribute directly to business growth.

Ready for Your Next Move?

If you enjoy building strong customer partnerships, growing existing accounts and identifying new commercial opportunities, we'd like to hear from you.

Apply now to explore this opportunity with an established international business.

📌 Key Account Manager (Lidcombe)
🏢 Symmetry Human Resources
📍 Lidcombe