Elsevier in Australia is seeking a Customer Success Manager to lead onboarding, enablement, and value realization across Solutions and Research Sales portfolios. You will collaborate with Account Managers and support teams to achieve strategic goals, drive adoption, and identify upsell prospects.
The role focuses on customer engagement, retention, and maximizing outcomes while working within an international matrixed organization. Solid presentation and problem-solving skills are essential.
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📌 Customer Success Manager, Saas For Research & Education Sydney
🏢 RELX International
📍 Sydney
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