Accenture seeks a Modern Service Management Lead to own IT Service Excellence end-to-end and redefine the operating model for proactive, AI-augmented IT operations. You will govern, reengineer processes, and drive automation across incident, change, and configuration management.
In this senior role you’ll lead P&L; for engagements, shape proposals to CIOs, and scale a high-performing service management practice with Talent and partnerships in a rapid-evolving tech landscape.
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📌 Director, Modern ITSM & AI Operations (Redmond)
🏢 Accenture
📍 Redmond
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