ClearView in Sydney is hiring a Contact Centre Team Manager to lead a frontline team of eight Service Centre Consultants and shape future growth. You will coach, monitor performance, and drive improvements using Salesforce and Genesys to deliver excellent service to customers, advisers and internal stakeholders.
You will manage day-to-day operations, escalate issues, and implement changes across projects, ensuring high engagement, accountability and adherence to standards.
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📌 Contact Centre Team Lead & Performance Coach (Sydney)
🏢 ClearView
📍 Sydney
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