Emerging IT is a leading Australian MSP seeking a Level 3 Service Desk Technician to join the Technical Support team in North Sydney. This senior, hands-on role acts as the escalation point for complex issues across our client base, resolving tickets and mentoring technicians.
Reporting to the Technical Support Manager, you will deliver premium service and share knowledge across the wider business. The role is ideal for an experienced Level 2/3 engineer with a solid MSP background who enjoys
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📌 Senior Service Desk Engineer: Escalations & Mentoring (Melbourne)
🏢 Emerging IT
📍 Melbourne
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