IAG is hiring a Dispute Resolution Specialist on a max term contract through June 2027. The role supports IDR and EDR processes across Australia, with training provided and flexible work options, including work-from-home arrangements.
You will resolve complaints, guide customers, and collaborate with a supportive team to deliver fair outcomes. This role requires 3+ years in dispute resolution, knowledge of AFCA processes, and solid problem-solving and communication skills to handle both