Next Payments in Melbourne seeks a Senior Customer Liaison Specialist to manage complex customer matters involving vehicle faults, accidents and regulatory issues. You will provide specialist technical and case-management support to the Customer Liaison team and Ford Legal, coordinating investigations and legal inputs.
You will exercise independent judgement on high-risk matters, prepare technical summaries, and support tribunals and government inquiries.
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📌 Senior Customer Liaison: Investigations & Legal Support (Melbourne)
🏢 Queensland Government
📍 Melbourne
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