The AIHW’s APS employee census results reflect the strength of our positive and supportive workplace culture. We continue to foster an inclusive, flexible and high-performing organisation where people are treated with respect and courtesy, and where diversity is recognised, valued, and celebrated.

The results are a testament to the professionalism, commitment, and dedication of our staff, highlighting the strong connection they have to our purpose, our adaptable ways of working, and the contribution we make to improving the health and welfare of Australians. We are also proud to be ranked among the top ten APS agencies, out of 112, for employee engagement, enabling innovation and wellbeing, demonstrating our ongoing commitment to creating a workplace where people can thrive and perform at their best.

We offer a range of benefits including:

- access to flexible working arrangements to support your work/life balance
- attractive remuneration packages including generous superannuation and leave provisions
- challenging and fulfilling work where you can use your skills and expertise
- opportunities for professional development.

We are committed to creating genuine opportunities for everyone and we welcome applications from First Nations people, people with disability, LGBTIQA , neurodiverse people and people from diverse cultural and linguistic backgrounds.

The AIHW has offices in Canberra and Sydney and offers remote work opportunities for many roles.

For more information, visit the Benefits of working for the AIHW page of our website.

The Web, Publishing and Data Visualisation Unit is seeking ongoing APS4 and APS5 Web Content Officers. The roles deliver and support the maintenance, quality and publication of content across AIHW websites.

The APS4 works within established processes to deliver assigned publishing activities, while the APS5 independently manages more complex, sensitive or high-profile work, provides specialist publishing advice and contributes to improvements in web services, systems and digital initiatives.

Please note:



Positions are preferably based in Canberra to support on-the-job learning and close collaboration with the team. Applicants based in Sydney may also be considered.

APS4

Under general direction, day-to-day tasks include:

- Update and maintain content across AIHW websites, including coordinating assigned releases through review, approval, embargo and publication milestones.
- Apply AIHW web standards, the Australian Government Digital Service Standard and Web Content Accessibility Guidelines (WCAG 2.2) to ensure content is accessible, accurate and fit for publication.
- Conduct quality assurance checks on webpages and supporting content, identifying and correcting errors relating to accessibility, usability, links, tables, formatting and document presentation.
- Liaise with internal stakeholders and decentralised content authors to clarify publishing requirements, confirm content readiness and resolve routine publishing issues.
- Provide practical support and guidance on the content management system (CMS), HTML and established web publishing processes, escalating complex technical matters as required.
- Contribute to team planning, knowledge sharing and improvements to web publishing processes.

APS5

Under general direction, day-to-day tasks include:

- Independently manage and coordinate web content and publishing activities across AIHW websites, including complex, sensitive or high-profile releases and competing priorities.
- Plan and coordinate releases through review, approval, embargo and publication milestones, managing dependencies and identifying and mitigating publishing risks.
- Apply and interpret AIHW web standards, the Australian Government Digital Service Standard and Web Content Accessibility Guidelines (WCAG 2.2),



overseeing quality assurance to ensure content is accessible, accurate and fit for publication.
- Provide advice to staff and managers on web publishing requirements, content design, CMS functionality and appropriate publishing approaches.
- Investigate and resolve moderately complex publishing, content and technical issues, drawing on established standards, evidence and specialist advice where required.
- Liaise and negotiate with stakeholders and decentralised content authors to clarify requirements, manage expectations and coordinate publishing activities across teams.
- Develop and recommend improvements to publishing processes, guidance, controls and training, including solutions to recurring issues.
- Support the capability of decentralised authors and less experienced colleagues, and contribute to CMS administration, publishing governance, system testing and implementation activities.
- Contribute specialist web publishing knowledge to team planning and decision-making, escalating highly complex technical issues to development, ICT or other specialists as appropriate.

To be eligible to apply for this vacancy, you must:

- be an Australian citizen
- undergo any required pre-employment checks, including a police records check
- obtain and maintain a valid Security Clearance if required by the institute

A probationary period of six (6) months will apply to any current engagement to the APS.

Please provide

1. A summary of your relevant skills and experience and explain how your skills, experience and capabilities make you suitable for the role. Your response should clearly detail which classification you are applying for and align with the position summary and key duties of the position information above, and must be no more than 750 words.
2. Your current CV and the names of two referees and their contact details.

Please note, late applications will not be accepted.

Candidates applying for APS vacancies should follow the principles for candidate use of AI in recruitment.

📌 andWeb Content Officers (Canberra)
🏢 Australian Institute of Health & Welfare
📍 Canberra