- Ongoing
- Multiple levels Enter Salary Range
- ACT,NSW

The Web, Publishing and Data Visualisation Unit is seeking ongoing APS4 and APS5 Web Content Officers. The roles deliver and support the maintenance, quality and publication of content across AIHW websites.

The APS4 works within established processes to deliver assigned publishing activities, while the APS5 independently manages more complex, sensitive or high-profile work, provides specialist publishing advice and contributes to improvements in web services, systems and digital initiatives.

Please note: Positions are preferably based in Canberra to support on-the-job learning and close collaboration with the team. Applicants based in Sydney may also be considered.

APS4Under general direction, day-to-day tasks include:

- Update and maintain content across AIHW websites, including coordinating assigned releases through review, approval, embargo and publication milestones.
- Apply AIHW web standards, the Australian Government Digital Service Standard and Web Content Accessibility Guidelines (WCAG 2.2) to ensure content is accessible, accurate and fit for publication.
- Conduct quality assurance checks on webpages and supporting content, identifying and correcting errors relating to accessibility, usability, links, tables, formatting and document presentation.
- Liaise with internal stakeholders and decentralised content authors to clarify publishing requirements, confirm content readiness and resolve routine publishing issues.
- Provide practical support and guidance on the content management system (CMS), HTML and established web publishing processes, escalating complex technical matters as required.
- Contribute to team planning, knowledge sharing and improvements to web publishing processes.





APS5Under general direction, day-to-day tasks include:

- Independently manage and coordinate web content and publishing activities across AIHW websites, including complex, sensitive or high-profile releases and competing priorities.
- Plan and coordinate releases through review, approval, embargo and publication milestones, managing dependencies and identifying and mitigating publishing risks.
- Apply and interpret AIHW web standards, the Australian Government Digital Service Standard and Web Content Accessibility Guidelines (WCAG 2.2), overseeing quality assurance to ensure content is accessible, accurate and fit for publication.
- Provide advice to staff and managers on web publishing requirements, content design, CMS functionality and appropriate publishing approaches.
- Investigate and resolve moderately complex publishing, content and technical issues, drawing on established standards, evidence and specialist advice where required.
- Liaise and negotiate with stakeholders and decentralised content authors to clarify requirements, manage expectations and coordinate publishing activities across teams.
- Develop and recommend improvements to publishing processes, guidance, controls and training, including solutions to recurring issues.
- Support the capability of decentralised authors and less experienced colleagues, and contribute to CMS administration, publishing governance, system testing and implementation activities.
- Contribute specialist web publishing knowledge to team planning and decision-making, escalating highly complex technical issues to development, ICT or other specialists as appropriate.

Please note, late applications will not be accepted.

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📌 andWeb Content Officers (BCPSG_WPDVU) (Australian Capital Territory)
🏢 Australian Institute Of Health u0026 Welfare
📍 Australian Capital Territory