We're looking for a practical team leader ready to develop their management skills. Working with the General Manager and watersports leadership team, you'll help coordinate and run daily activities, support staff and deliver safe, enjoyable guest experiences.
Key responsibilities
- Coordinate daily watersports activities, staff allocations and equipment readiness.
- Lead shift briefings and handovers, and support rosters, breaks and staff coverage.
- Assist with staff induction, training and day-to-day supervision.
- Ensure guest briefings, safety equipment and activity procedures are followed.
- Monitor weather and operating conditions, and raise safety concerns promptly.
- Handle guest enquiries and routine complaints professionally.
- Ensure equipment is checked, washed down and stored correctly, and report maintenance issues.
- Support emergency responses, incident reporting and follow-up actions.
- Supervise and assist in in-water activities. Notably snorkel tours conducted at the Tangalooma Shipwrecks.
About you
- Previous supervisory experience in watersports, marine tourism, outdoor recreation or a similar operation.
- Current First Aid and CPR qualifications.
- Strong water confidence, sound safety awareness and a calm approach under pressure.
- Good communication, organisation and customer service skills.
- Basic computer skills for email, bookings and roster records.
- Minimum of Rescue Diver and/or a high level of snorkel guiding experience.
- Must live on Moreton Island.
- Work a roster that includes weekends, public holidays and busy cruise ship periods.
About us Tangatours and Tanga Watersports deliver marine tours, watersports and island experiences at Tangalooma Island Resort. Our team welcomes resort guests, day visitors and cruise ship passengers.
Pay: $60,000.00 – $70,000.00 per year
Perks
- Employee discount
- Professional development assistance