Administration Officer (Woolloongabba)

Administration Officer (Woolloongabba)

26 Oct
|
Bullseye Consultants
|
Woolloongabba

26 Oct

Bullseye Consultants

Woolloongabba

Bullseye Consultants is a growing migration and education consultancy committed to providing professional, personalised and ethical support to clients throughout their education and migration journey.

We are seeking an Administration Officer to join our team and play an important role in managing client enquiries, applications, documentation, follow-ups and assisting the team.

The successful candidate will work closely with our Registered Migration Agent, clients and other team members to ensure client matters are handled accurately, professionally and within required timelines.

This role would suit someone who is organised, detail-oriented and confident in dealing with clients, with a genuine interest in developing their knowledge of Australian migration law, policy and education pathways.

As an Administration Officer, some of your duties will be:

· Manage incoming/outgoing calls promptly, maintain logs and direct enquiries to the appropriate team members and relay messages accurately and efficiently

· Welcome clients and visitors with a friendly, professional manner and deliver exceptional customer service

· Coordinate consultation bookings, cancellations and rescheduling, ensuring appointments are managed accurately and efficiently

· Register new clients, maintain accurate records and update client information while ensuring confidentiality and attention to detail

· Monitor and respond to client email enquiries in a timely, professional and courteous manner

· Assist in filling up applications forms and follow up on the process with stakeholders to ensure timely processing

· Preparing and issuing invoices, processing receipts,



Process client payments accurately, recording payments, and maintaining accurate financial records

· Maintain a clean, organised and professional reception area, ensuring the front office reflects the standards of our business

· Assist team with social media marketing and other with administrative duties as required

Skills required for the role:

· Professional presentation, solid work ethic and a proactive approach to their work

· Ability to work independently and collaboratively as part of a team

· Strong written and verbal communication skills, with the ability to communicate clearly, professionally and courteously

· Proficiency in Microsoft Office, including Word, Excel and Outlook

· Previous experience in a corporate reception or professional office environment

· Strong commitment to client service, accuracy and confidentiality

· Positive, can-do attitude, demonstrate initiative and be confident managing multiple tasks, prioritising workloads and working effectively under pressure while maintaining a high level of accuracy and attention to detail

· Understanding of the importance of discretion and confidentiality when handling sensitive client information in a professional services environment

If you think you are the right candidate for this position then do send your resume along with a brief cover letter at [email protected]

Applications will be treated highly confidential and strictest confidence.

Right Candidate will be paid a competitive salary.

Work Location: In person

Pay: $53,600.00 – $60,000.00 per year

Work Location: In person

📌 Administration Officer (Woolloongabba)
🏢 Bullseye Consultants
📍 Woolloongabba

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