Administrative & Student Community Coordinator (Part-Time)

Company: Iris Tutoring

Location: Perth, WA (Primarily Remote)

Job Type: Part-Time / Flexible Hours

Expected Hours: Approximately 4 hours per week

Proposed Pay: $80 per week during the initial four-week training period, increasing to $120 per week following successful completion of training, subject to applicable minimum employment requirements.

University students with relevant academic, administrative, organisational or online community management experience are strongly encouraged to apply.

About Us

Iris Tutoring is a growing, family-run tutoring centre based in Perth, Western Australia. We provide educational support to primary and secondary school students in English, Mathematics, Science and specialised examination preparation, including GATE, NAPLAN and ATAR.

We are looking for a highly organised, responsible, proactive and reliable Administrative & Student Community Coordinator to assist with our day-to-day administrative operations and help develop our online student learning community through Discord.

We particularly encourage applications from university students studying Education, Business, Management, Communications, Psychology or related disciplines who have relevant administrative, organisational, educational or community management experience.

This position offers an opportunity to gain practical experience in business administration, student engagement, educational planning and online community management.

We are looking for someone who can work independently, communicate professionally, take initiative and contribute ideas for improving our administrative processes and student support services.

Key Responsibilities1. Administration & Parent Communication

- Monitor and respond to general enquiries received through business emails and designated communication platforms during agreed working hours.
- Communicate professionally and politely with parents, prospective families and students.
- Answer common enquiries regarding tutoring programs, schedules, fees, enrolments and upcoming events using information provided by management.
- Refer complex, sensitive or unusual enquiries to management.
- Assist with following up on prospective student enquiries and enrolments.
- Help organise administrative records, spreadsheets, documents and relevant business information.
- Assist with occasional data entry, scheduling and general administrative duties.
- Maintain confidentiality and handle student and parent information responsibly.

2. Discord Community Management
- Help establish, organise and maintain Iris Tutoring's Discord student learning community.
- Create and publish regular educational content to keep students engaged.
- Organise Discord channels to ensure resources, announcements and educational materials are easily accessible.
- Develop content such as study tips, revision advice, practice questions, examination strategies and academic reminders.
- Maintain a consistent Discord content posting schedule.
- Encourage positive and appropriate participation within the student community.
- Monitor community activity during agreed working hours and ensure compliance with community guidelines and student safety procedures.
- Suggest ways to improve engagement and make Discord a valuable academic support platform for students.

3. Academic Calendar & Assessment Planning
- Develop and maintain an academic calendar containing important examination dates, assessments, educational events and upcoming deadlines.
- Research and organise relevant information regarding NAPLAN, GATE, ATAR and other academic examinations.




- Coordinate with management to identify important assessment periods and opportunities to provide additional academic support.
- Prepare reminders and educational announcements for students.
- Keep the calendar accurate, organised and regularly updated using verified information.

4. Free Online Academic Support Sessions
- Coordinate with management to plan free online academic support and revision sessions for students.
- Help identify suitable topics based on upcoming assessments, student needs and examination schedules.
- Develop a calendar of proposed sessions, including dates, times, year levels and topics.
- Assist with preparing announcements, registrations and reminders.
- Coordinate with management and tutors regarding session arrangements.
- Suggest ideas for workshops, study sessions, revision classes and other opportunities to support students.

The coordinator will assist with organising these sessions and will not be expected to teach unless separately agreed.
- Educational Resource Planning

- Identify topics and academic areas where additional educational resources may be beneficial.
- Maintain an organised list of worksheets, practice questions, revision packs and other materials that need to be developed.
- Suggest resource ideas based on upcoming assessments, student needs and examination preparation.
- Coordinate with management to prioritise materials for creation.
- Help organise completed resources so they can be shared with students through Discord or other approved platforms.
- Keep resource planning documents and trackers updated.

6. Planning, Communication & Reporting
- Attend a short fortnightly meeting with management to discuss administrative tasks, Discord activity, upcoming assessments and planned academic support sessions.
- Provide a brief weekly update outlining completed tasks, upcoming activities and outstanding work.
- Take initiative in identifying improvements to administrative processes and the student community.
- Communicate promptly regarding issues, deadlines or tasks requiring management approval.
- Ensure all information shared with parents and students is accurate, professional and approved where necessary.

Skills & Requirements

Essential:

- Strong preference for university students undertaking degrees in Education, Business, Management, Communications or related fields, or applicants with equivalent relevant experience.
- Demonstrated organisational or administrative experience, including through university projects, volunteering, student organisations or previous employment.
- Excellent written English and professional communication skills.
- Strong organisational and time-management abilities.
- Confidence using Google Drive, Google Docs, Google Sheets and online communication platforms.
- Ability and willingness to learn and manage Discord effectively.
- Good attention to detail and ability to maintain accurate records.
- Ability to independently plan tasks, meet deadlines and take initiative.
- Professionalism when communicating with parents and students.
- Ability to handle confidential information responsibly.
- Willingness to accept constructive feedback and follow established procedures.

Highly Desirable:

- Previous experience in administration,



customer service or educational support.
- Experience managing Discord servers or other online communities.
- Experience organising university clubs, student societies, events or online workshops.
- Familiarity with school assessments, examination preparation or the Australian education system.
- Experience developing content calendars, educational resources or scheduling systems.
- Knowledge of Google Forms, Google Calendar and spreadsheet-based trackers.
- Previous experience working with children, students or education-related organisations.

Working Arrangements
- Approximately 4 hours of work per week, including scheduled meetings.
- Primarily work from home with flexible hours suitable for university students.
- One short meeting with management every fortnight.
- Weekly responsibilities and deliverables will be agreed upon in advance.
- Management will provide relevant information, resources, schedules and guidance.
- The successful applicant will be expected to independently organise and manage allocated responsibilities.
- Additional working hours must be discussed and approved by management in advance.
- Regular monitoring of designated communication platforms will be required during agreed working hours; constant availability is not expected.
- Training, guidance and ongoing support will be provided.

As this role involves an online community that may include school-aged students, the successful applicant must comply with Iris Tutoring's child-safety, privacy and online communication procedures. Appropriate screening, including a Working with Children Check where legally required, will form part of the recruitment process.

Pay & Training The position includes an initial four-week training and onboarding period.

Weeks 1–4: Initial Training Period

- Proposed budget of $80 per week.
- Training in Iris Tutoring's administrative procedures, parent communication expectations and online systems.
- Introduction to Discord management, content scheduling and academic planning responsibilities.
- Guidance and feedback from management.
- Responsibilities will be gradually introduced during the onboarding period.

From Week 5: Following Successful Completion of Training

- Proposed regular budget of $120 per week.
- Approximately 4 hours of work per week.
- Ongoing responsibility for agreed administrative tasks, Discord management, academic scheduling and educational resource planning.
- Opportunities for increased responsibilities as Iris Tutoring grows.

Why Join Iris Tutoring?
- Gain practical administrative and business management experience while studying at university.
- Develop professional communication, organisation and coordination skills.
- Gain experience managing an online educational community.
- Contribute ideas for academic support initiatives, online workshops and student resources.
- Apply university knowledge to the operations of a growing education business.
- Enjoy flexible working arrangements around university commitments.
- Develop valuable skills for future internships, graduate positions and professional opportunities.
- Work with a supportive, family-run tutoring centre.
- Take ownership of projects and contribute to the development of new student support systems.

We are looking for someone who is dependable, organised, resourceful and enthusiastic about helping Iris Tutoring provide a supportive and engaging learning environment for students.

Pay: $80.00 – $120.00 per week

Application Question(s)

- Have you had any experience in administrative work?
- Do you have experience with discord?

Work Location: Hybrid remote in Nedlands WA

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