As a Visitor Experience Officer, you will be the welcoming face of Bass Coast, providing friendly and accurate information about local attractions, accommodation, events and experiences. Working across our Visitor Information Centres and at community events, you will help create memorable experiences for visitors and residents alike.
You will also assist with ticket and retail sales, customer enquiries, cash handling and reconciliation, administrative tasks, and maintaining visitor information displays and resources.
A BIT ABOUT YOU:
To be successful in this role, you will bring:
- Experience in visitor services, tourism, customer service or retail.
- A passion for delivering exceptional customer service.
- Solid communication and interpersonal skills.
- Sound computer skills, including Microsoft Office and point-of-sale systems.
- Experience with cash handling and EFTPOS transactions.
- Flexibility to work across a 7-day roster, including weekends, public holidays and peak holiday periods.
- A current Victorian Driver Licence and Working with Children Check.
This role may be required to work across our Visitor Information Centres in Newhaven, Wonthaggi, Inverloch and Cowes.
HOW TO APPLY:
If you are interested in finding out more about this role, you can review the Position Description or call Trish Hogan, Team Leader Visitor Services on 0435 349 855.
To apply, please upload your Cover Letter and Resume outlining your suitability for the role.
Advertising closes: Midnight, Sunday 8 November 2026