Endeavour Group is seeking a Manager – IT Vendor & Service Delivery to lead governance of outsourced 24/7 IT Service Desk and L1.5 Monitoring, driving vendor accountability and contract value realisation.
You will partner with internal technology teams and external partners, oversee transition and hypercare, and champion automation and process uplift across incident, request and knowledge management.
This hybrid role supports Sydney or Melbourne locations with versatile work arrangements.
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📌 Strategic IT Vendor & Service Delivery Lead (Melbourne)
🏢 Endeavour Group
📍 Melbourne
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