We are looking for a Digital Growth Strategist - (Google & Meta Ads Account Manager) to work remotely.

Please watch the video below before applying!

Position Purpose

You will be working directly with a portfolio of clients, managing the relationship, building and managing their digital marketing campaigns, identifying & implementing improvements, and educating clients to understand strategies used - Must have experience in both Google & Meta Ads. We work exclusively with School and Colleges in the education industry.

About you

You will need to have an upbeat, enthusiastic and can-do attitude. You'll also need to be self-motivated with the ability to work autonomously as part of a small team in a professional, niche agency. You have to hit the ground running with experience of both the Google & Meta platforms.

Your ability as a thinker, communicator, and doer will shine through when it comes executing marketing strategies including, Meta & Google platforms, optimisations, and advising the client on related aspects such website CRO and relating digital strategies to the consumer decision making process.

What you'll do:

- Maintain, update & optimise 20/30 platforms (14-16 client accounts)

- Be able to set up and optimise client accounts on Meta & Google

- Empower clients to understand what we do by articulating the value of our services - (Reports, conversations & answering queries generously)

- Balance delivery with the scope of work & client requests

- Identify & notify leaders of scope creep

- Build and manage clients campaigns within Google Ads & Meta Business accounts.





- Act as the main point of contact for a portfolio of clients, building a positive relationship as the representative for the company.

- Campaign analysis to identify & implement opportunities for campaign improvement as well as communicating these to clients and managing client expectations.

- Prepare monthly written and video reports to foster each client's understanding of their digital strategy.

- Analyse analytics to further identify areas of opportunity and utilise conversion rate optimisation tactics to maximise the client's ROI.

- Educate clients on our SEM and PPC strategy and tactics.

- Provide an exceptional customer experience for our clients. They are our partners and we want them to feel a million dollars

- Be able to pick up the phone and talk clients through issues

Knowledge and Experience

- Exceptional customer service is #1

- Excellent communication skills - both written and verbal

- 2-4 years of agency or digital marketing experience

- Well rounded knowledge and passion of digital marketing, including SEM, PPC (Google Ads, Meta Ads) and Conversion Rate Optimisation.

- A hunger for learning and enhancing your existing skills.





- Confident in building relationships leading to high client retention. Our current retention rate is over 90%.

- Highly organised and process-driven.

- Experience in Google Analytics, Google Tag Manager and tracking implementation.

- If you have SEO experience not essential, but a bonus

Success Factors

- Do clients report confidence in the relationship? High retention and low churn.

- They achieve their platform and client metrics of Maintain, update & optimise 20/30 platforms (14-16 client accounts).

- Tasks are achieved on time, each time.

- Are they consistently working and articulating improvements for the clients' success?

Advantages

- Amazing growth prospects and upward mobility in our niche, growing, family feel agency. We want to live our values not just read them.

- Extensive training and full support - we take training very seriously and will provide you with training, allocate time for personal development, and do all we can to give you the knowledge and confidence needed for greatness.

- Flexibility – We have a job to get done to make a real difference for our clients and their goals. We are driven by the outcomes above. Flexibility is accepted as long as the outcomes are getting achieved.

- In person time – Expo's, Marketing Retreats & Conferences. We aim to have fun building connections and relationships with our clients. Although a remote role this does not mean an isolated role. Daily check in's, team time and connection are very important to us

📌 Digital Growth Strategist - Google & Meta Ads Account Manager (Work from Home) (Newcastle)
🏢 Novaflow Digital
📍 Newcastle