Blacktown City Council is seeking a Service Desk Officer to act as the first point of contact for ICT support. You will respond to calls and emails, troubleshoot issues, and resolve incidents across Council sites and remote locations, ensuring staff can return to work quickly and efficiently.
The role covers configuring laptops, Windows 10/11 support, AV tech, and maintaining equipment records while using the IT service management system to deliver excellent customer service.
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📌 IT Service Desk Officer: Quick Helpdesk Support (Blacktown)
🏢 Careers at Council
📍 Blacktown
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