Kingsford The Barossa has an exciting opportunity for a full time Hotel Allrounder to join our team.
As a Hotel Allrounder, you will play a key role in delivering exceptional guest experiences across both Front Office and Food and Beverage. As a member of our wider Salter Brothers Hospitality team, you'll create meaningful experiences for our guests through genuine hospitality, attention to detail and a willingness to assist wherever needed.
About Kingsford The Barossa
Located just 45 minutes from Adelaide and set across 225 acres on the edge of South Australia's renowned wine country, Kingsford The Barossa is one of Australia's most unique luxury retreats. Once home to a wealthy nineteenth-century pastoralist, the estate offers an exclusive accommodation experience, blending heritage charm with contemporary luxury.
The role and key duties...
- Deliver exceptional guest service across Front Office and Food & Beverage operations.
- Welcome guests, manage check-ins and check-outs, and assist with guest enquiries.
- Coordinate reservations, guest itineraries and billing processes.
- Support breakfast, bar and restaurant service as required.
- Forge relationships with guests and locals to promote clientele loyalty & retention.
- Maximize and identify opportunities to sell products & experiences that suit the needs of our guests.
- Process payments accurately and efficiently. Handle cash, credit card transactions,
and room charges according to hotel policies.
- Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed.
You'll thrive in this role if you have...
- 1-2 years' experience within a luxury hotel Front Office or Guest Services role.
- A genuine passion for delivering exceptional guest experiences.
- An RSA certificate (or willingness to obtain one).
- Robust communication skills and excellent attention to detail.
- A positive, hands-on attitude and willingness to work across multiple areas of the hotel.
- Flexibility to work a rotating roster, including weekends and public holidays.
- A passion for Brisbane and sharing the city's best experiences with guests.
Salter Brothers Hospitality Benefits
- Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B; and Spa discounts;
- Friends and family discounts;
- Access to Employee Assistance Program (EAP);
- Caring and progressive culture where all team members are celebrated & recognised regularly;
- Opportunities for career development and mobility across our 19 Australian properties (and growing!).
To apply online, please click on the apply button.
📌 Hotel All Rounder (Kingsford)
🏢 Salter Brothers Hospitality
📍 Kingsford
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