Salary: $34,000 – $44,000 per month

Job Type: Part-time

Dandenong West Medical Centre – Dandenong VICAbout the roleDandenong West Medical Centre is seeking a Part-Time Medical Receptionist to join our welcoming team in Dandenong, VIC. This is a part-time position that plays a vital role in creating a positive first impression for our patients and ensuring smooth daily operations at our practice. As the first point of contact for patients, you will be responsible for managing reception duties with professionalism, efficiency and compassion. This role is essential to our commitment to delivering exceptional patient care and maintaining an organised, welcoming healthcare environment.What you'll be doingGreeting patients as they arrive at the medical centre and providing a warm, professional welcomeManaging patient check-ins and check-outs, including verifying insurance information and processing patient detailsScheduling and confirming patient appointments using our practice management systemAnswering and directing telephone enquiries promptly and professionallyProcessing payments and handling cash transactions accuratelyMaintaining patient confidentiality in accordance with privacy legislation and practice policiesManaging reception area cleanliness and organisationAssisting with administrative tasks such as filing, data entry and document managementSupporting the medical team by preparing patient notes and rooms for consultationsHandling patient enquiries regarding services, fees and medical records requestsWhat we’re looking forRequirements:



previous experience in a customer service and/or administration role.Previous experience working in a medical reception environment or similar healthcare setting is highly desirableA robust desire to learn and develop professionallyStrong communication skills with the ability to interact professionally with patients, visitors and staff membersExcellent organisational and time management abilities to manage multiple tasks simultaneouslyProficiency in using computer systems and practice management software, or willingness to learnA calm, empathetic approach to patient interactions, particularly when dealing with unwell or anxious patientsAbility to maintain confidentiality and handle sensitive patient information responsiblyStrong attention to detail and accuracy in administrative workProfessional presentation and a friendly, welcoming demeanourReliability and commitment to punctuality for all scheduled shiftsA genuine interest in supporting patient care and contributing to a positive healthcare environmentAvailability: minimum 16 hours per week, mostly afternoon/evening shifts.About usDandenong West Medical Centre is a respected healthcare provider serving the Dandenong community. Our practice is dedicated to delivering high-quality, compassionate medical care to our patients. We pride ourselves on creating a welcoming, professional environment where patients feel valued and supported. Our team is committed to maintaining the highest standards of healthcare and providing excellent service to everyone who walks through our doors. We are an equal opportunities employer and welcome applications from candidates of all backgrounds.#J-18808-Ljbffr

📌 Part-Time Medical Receptionist (Victoria)
🏢 Dandenong West Medical Centre
📍 Victoria