Job Type: Full-time

Job DescriptionCustomer Experience SpecialistPyrmont | Full-Time Permanent Opportunity$70,000 + SuperCareer Development & Internal Progression OpportunitiesLooking for a role where you can make a genuine difference every day? We're partnering with a growing healthcare organisation that is dedicated to improving lives through exceptional customer care. As a Customer Experience Specialist, you'll become a trusted point of contact for customers, helping them navigate their healthcare journey while delivering outstanding support via phone and email.This chance is perfect for someone who loves connecting with people, solving problems, and creating positive customer experiences. Whether your background is in customer service, retail, hospitality, travel, healthcare, banking, or contact centres, we'd love to hear from you.Why You'll Love This RoleMeaningful work that positively impacts customers' livesComprehensive onboarding and training providedGenuine career progression and development opportunitiesSupportive, collaborative,



and social team cultureMonday to Friday hours with no weekend workLong-term stability within a growing organisationWhat You'll Be DoingSupporting customers throughout their healthcare journeyProviding friendly and professional assistance via phone and emailBuilding strong customer relationships through regular communicationResponding to enquiries and coordinating appointmentsFollowing up with customers to ensure an outstanding experienceWorking closely with internal teams to deliver the best outcomesAbout YouAtleast 1 year of experience in customer-facing roles such as customer service, retail, hospitality, travel, healthcare, banking, administration, or contact centresA professional and engaging communication stylePassionate about helping people and delivering exceptional serviceStrong relationship-building and problem-solving skillsComfortable learning new systems and processesPositive attitude with a team-first mindsetReady for Your Next Career Move? If you're looking for a rewarding customer service role where you can build meaningful relationships, develop your career, and be part of a supportive team, we'd love to hear from you.Apply now and take the next step in your customer service career.

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