About Ngwala

Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available.

About the Role The Payroll & Finance Officer leads the end‑to‑end payroll function and provides high‑level support across core finance operations. This role ensures accurate and compliant payroll processing via Employment Innovation, oversees a small team, and contributes to financial administration including accounts processing, reconciliations, and reporting. Working closely with the Finance Manager, the Payroll & Finance Officer supports the integrity of financial systems and drives continuous improvement across payroll and finance processes.

Key Responsibilities

Payroll Management

- Process end-to-end payroll accurately and on time.
- Maintain payroll records, including new starters, terminations, deductions and salary packaging.
- Review timesheets, leave, overtime and payroll adjustments.
- Ensure compliance with relevant legislation, awards and employment agreements.
- Complete payroll reconciliations, journals and reporting.
- Respond to payroll enquiries and resolve discrepancies.
- Support payroll audits, year-end activities and process improvements.

General Finance Support

- Provide backup support for Accounts Payable and Receivable functions.
- Assist with month-end and year-end finance activities.
- Maintain accurate financial records and supporting documentation.
- Follow financial policies, procedures and internal controls.
- Support internal and external audit requirements.
- Identify opportunities to improve finance and payroll processes.

Records Management, Compliance and internal controls

- Maintain payroll and finance records in line with legislative and organisational requirements.
- Ensure transactions comply with policies, procedures and delegated authorities.




- Conduct regular checks to identify errors, anomalies and control issues.
- Prepare reconciliations and documentation for audits.

General Duties

- Undertake additional responsibilities as directed by the Executive Team.
- Attend and participate in internal and external meetings.
- Comply with Ngwala policies and procedures.
- Participate in performance reviews and ongoing career development.

Career development

- Participate in Continuous Quality Improvement (CQI) activities and ongoing professional development.
- Engage in relevant training and contribute to identified learning and development needs.

Health & Safety

- Maintain a safe and healthy work environment and support others to do the same.
- Comply with OH&S; and Health & Wellbeing policies and procedures.
- Report hazards, incidents and injuries promptly.

Physical Demands

- Undertake the inherent physical requirements of the role, including prolonged sitting, driving, computer-based work, stair climbing and occasional manual handling, where safe to do so.

Teamwork and Agency Representation

- Maintain professional boundaries, confidentiality and respectful workplace relationships.
- Represent Ngwala and its programs professionally in all interactions.
- Treat others with respect and address concerns in accordance with organisational policies.
- Demonstrate Ngwala's values when working with colleagues, clients and stakeholders.

Skills & Experience

- Demonstrated knowledge and understanding of Aboriginal culture, with a commitment to working within an Aboriginal Community Controlled Organisation (ACCO) environment.
- 2-3 years’ experience processing payroll in Australia
- Demonstrated experience in end-to-end payroll processing and payroll administration
- Working knowledge of Australian payroll legislation, including PAYG withholding, superannuation, Single Touch Payroll (STP)



reporting and applicable payroll tax obligations
- Working knowledge of general ledger accounts, reconciliations and basic financial accounting principles
- Exposure to Accounts Payable/Receivable processes
- Experience using Employment Hero, MYOB/Xero and Lightyear
- Strong attention to detail and problem-solving skills
- Good organisation, communication and time-management skills
- Ability to maintain confidentiality and escalate matters appropriately
- Demonstrated ability to work effectively as part of a multi skilled team
- Willingness and ability to work within and contribute to the vision, purpose and core values of the organisation.
- Ability to build and maintain positive working relationships across the organisation while thriving in a fast-paced environment
- Compassion and a willingness to learn.

Mandatory Requirements

- Current Victorian Driver's License
- National Police Certificate (not older than 3 months)
- Victorian Employment Working with Children Check

Desirable Requirements

- Assistant Accountant/Finance Officer experience.
- ACCO/Community/not-for-profit experience
- Aboriginal & Torres strait Islander Mental Health First Aid
- Aboriginal Cultural Awareness Training
- First Aid Certificate

What We Offer

- Full-Time role
- SCHADS Social and Community Services Level 3
- NFP Salary Packaging Benefits up to $15,900
- An opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander people.
- A supportive and culturally inclusive work environment.
- Ongoing professional development and training.

How to Apply

If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:

- A cover letter outlining why you would be a great fit for this role
- A resume which outlines your educational and employment background

For further information, please contact [email protected]

*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.

📌 Payroll & Finance Officer (Prahran)
🏢 Ngwala Willumbong Aboriginal
📍 Prahran