Agency Department of Children and Families Work unit Performance and Data

Job title Manager Performance Designation Senior Administrative Officer 1

Job type Full time Duration Ongoing commencing 01/01/2027

Salary $136,380 - $152,357 Location Darwin

Position number 35440 RTF 358488 Closing 08/11/2026

Contact Officer Pia Andrews on 0456 103 283 or [email protected]

About the agency https://families.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=358488

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective

Lead a multidisciplinary team to deliver strategic performance monitoring, analysis, evaluation support and evidence-based insights that inform decision-making, improve organisational performance and strengthen the Department's outcomes-focused culture.

Key duties and responsibilities

- Lead the design, development, implementation and continuous improvement of agency-wide performance, outcomes and monitoring frameworks that support strategic, program and operational decision-making.
- Lead the analysis and interpretation of performance information, providing high-level strategic advice to executives on emerging trends, risks, opportunities,



service outcomes and areas requiring improvement.
- Lead performance reporting and dashboard development, including consultation, requirements definition and the establishment of performance measures, reporting specifications and business rules that meet agency monitoring and decision-making needs.
- Develop and manage a prioritised program of strategic performance and outcomes reporting, working collaboratively across the Department and with other government agencies to coordinate the timely provision, validation and interpretation of information that meets departmental priorities Northern Territory and national reporting needs.
- Provide strategic leadership for continuous improvement in performance monitoring and reporting, applying flexible, cutting-edge and practical approaches to emerging priorities and complex performance issues.
- Lead and manage a multidisciplinary team of analysts, providing clear direction, professional leadership, mentoring and capability development while ensuring the timely delivery of high-quality performance products and strategic reporting.

Selection criteria

Essential

- Extensive experience in performance monitoring, outcomes measurement, analysis and reporting, including the design,

development and implementation of performance frameworks,



indicators and executive reporting products within a complex service-delivery environment.

- Advanced communication and coordination skills, with demonstrated ability to prepare clear, authoritative performance reports,

narratives and correspondence for diverse audiences and translate complex information into succinct, evidence-based advice for senior leaders.

- Demonstrated ability to identify and analyse complex strategic issues and lead the delivery of practical solutions in partnership with the Department of Corporate and Digital Development and other relevant stakeholders, applying sound judgement in navigating social, political and organisational environments.
- Strong negotiation and project management skills, with demonstrated ability to establish priorities, manage complex initiatives and develop and implement innovative approaches that deliver strategic outcomes within required timeframes.
- Highly developed leadership, interpersonal and organisational skills, with demonstrated ability to engage program areas across the Department, lead multidisciplinary teams, build capability and drive business improvement initiatives to achieve results.
- Demonstrated ability to establish priorities, manage competing demands and deliver accurate, high-quality products within tight timeframes in a complex and changing environment.

Desirable

- Tertiary qualifications in a relevant discipline.

Further information The recommended applicant will be required to hold a current Working with Children Clearance notice (Ochre card) and undergo a criminal history check. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.

📌 Manager Performance (Darwin)
🏢 Department of Children & Families
📍 Darwin