Medical Receptionist for a new General Practice in Glen Waverley.

We are a brand new, purpose-built, state-of-the-art medical facility on Springvale Road, Glen Waverley. The building houses a general practice with two GPs alongside in office specialist clinics, a practice nurse and modern consulting and treatment rooms, all designed to a high-end standard. We are opening our doors and need a receptionist who will grow with the practice, step into a senior role, and in time lead the day-to-day running of the front of house.

About the role

You will be the first point of contact for patients, GPs and specialists, working through Best Practice. The practice is supported by an experienced Operations Manager who is on-site regularly and contactable every day for guidance, training and anything that needs a management decision. Your job is to run the desk well, keep the day moving, and feed clean, clear information back so things get actioned quickly.

This is a genuine growth role. The right person will be trained into senior responsibilities, including staff rostering, supplier and stock coordination,



and supporting accreditation and compliance, as the Hub expands.

Your day-to-day duties

- Greeting patients and managing the waiting room
- Booking, confirming and rescheduling appointments in Best Practice for GPs and specialists
- Answering phones and managing general enquiries
- Managing incoming specialist referrals and coordinating with referring GPs
- Entering and processing billings, including Medicare and private payments, throughout the day
- Monitoring the practice inbox and forwarding tasks, supplier emails and compliance items to the Operations Manager
- Preparing consulting rooms and keeping stock and supplies ready for the doctors
- Handling pathology results, referrals and recall letters as directed
- Filing and scanning
- Reporting daily issues, incidents and operational concerns to the Operations Manager
- Opening and closing the practice, tidying and equipment checks

Pay: $35.04 – $36.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person

📌 Medical Receptionist (Glen Waverley)
🏢 Glen Allergy
📍 Glen Waverley