Finer Power Transmissions is seeking an experienced Branch Operations Manager to lead our Smithfield NSW branch.
This is a hands-on leadership role across internal sales (customer service), warehouse operations, stock control and people management. You’ll lead the branch team while remaining actively involved in the day-to-day operation.
Importantly, this is not a purely office-based management position. You’ll be expected to lead from the front, answering customer calls, assisting with enquiries, quotations and orders, supporting the internal sales team, and getting hands-on in the warehouse when required to keep the branch running smoothly.
Key Responsibilities
- Lead and support the internal sales and warehouse teams
- Answer customer calls and provide hands-on internal sales (customer service) support
- Oversee quotations, order processing and customer enquiries
- Manage day-to-day office and warehouse operations
- Maintain accurate inventory, stock control and order fulfilment
- Monitor branch performance, expenses and key operational KPIs
- Maintain WHS, company procedures and a safe workplace
- Resolve customer, stock and operational issues
- Help identify opportunities to improve sales and branch performance
About You
We’re looking for a practical manager who leads from the front and is comfortable working across both the sales office and warehouse.
Ideally, you will have:
- Experience in bearings, mechanical power transmission, industrial supplies or a similar trade environment
- Previous branch, operations or team management experience
- Strong internal sales (customer service) and B2B experience
- Confidence speaking with customers and handling enquiries and quotations
- Good knowledge of stock and warehouse operations
- Strong organisational and people-management skills
- Experience with ERP or inventory systems
- Microsoft Outlook, Excel and Word skills
A forklift licence and NetSuite (ERP) experience would be advantageous.
Why Join Finer Power Transmissions?
- Established Australian family-owned business
- Specialist bearings and power transmission industry
- Genuine responsibility and autonomy over branch operations
- Diverse role across leadership, internal sales and warehousing
- Full-time Monday-to-Friday 8am-5pm position based in Smithfield NSW
If you know the bearings and power transmission industry and enjoy being involved in the day-to-day running of a branch, we’d like to hear from you.