Are you ready to dive deep into the heart of our business?

ABOUT NICCO In business for over 25 years, NICCO is the most trusted name in custom-made timber windows and doors for leading builders, architects and designers. We specialise in delivering the highest standards of timber craftmanship which is underpinned by our purpose of building a sustainable future for our team and the planet.

ABOUT THE ROLE

We are seeking an experienced Manufacturing Operations Manager who will not only understand how our current processes operate but also lead transformative changes that enhance our efficiency and profitability.

As the demand for timber—our only renewable window and door material—continues to grow, we need a hands-on leader who will meet this demand by effectively driving the entire customer experience, from project kick-off to delivery and beyond.

Reporting directly to the Managing Director and working closely with our Sales Manager and Business Manager, you'll take full responsibility for Operational Excellence.

Key responsibilities include

1. Getting under the hood of our operations to fully understand existing processes and identify areas for improvement;

2. Effectively managing and connecting with multiple departments, ensuring clear communication and collaboration across the business;

3. Using data-driven insights to implement initiatives that enhance efficiency and boost profitability across project management, estimating, drafting, production and delivery;

4. Ensuring seamless transitions from sales to delivery, enhancing the customer journey;

5. Managing labor costs effectively while maintaining quality and safety standards;





6. Preparing for future growth by developing processes that align with market demands and operational capabilities;

7. Growing and mentoring your team at all levels, empowering them to reach their full potential.

Key background & experience:

- Over 6 years’ operations experience in a manufacturing setting specifically within building supplies across procurement, inventory management, production processes, and safety management.

- Demonstrated success in cost reduction and productivity improvement programs.

- Solid WHS / ISO compliance knowledge.

- Leadership experience with multi-disciplinary teams.

- Proficiency with modern ERP / production-planning systems.

Who You Are:

- Strong emotional intelligence to build lasting relationships and foster a positive work environment.

- Passion for numbers, with strong financial acumen and a KPI-driven mindset.

- Thrive in a family-owned environment, preferring a less structured, more intuitive approach.

- Curious and proactive, focused on finding solutions for continuous improvement.

- Ability to think on your feet to problem solve, and excel at multitasking.

THE FUN STUFF

- Respectful and supportive colleagues; Monthly, quarterly and yearly team events incl. Social Club .

- Performance and service recognition; Extra day's leave on your birthday.

- Convenient location – onsite parking and close to rail .

- And our favourite - 1pm finish on Fridays!

If this sounds like the perfect fit for you, we invite you to send your cover letter and apply now. We’re excited to welcome a new leader to our team soon!

📌 Operations Manager (Kingsgrove)
🏢 Nicco Timber Windows u0026 Doors
📍 Kingsgrove