Job Description
Junior Desktop Engineer – TechBar Supportn
Location: Sydney – Fully onsite, 5 days per week
n Contract role until January 2030
Role Overviewn
We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Sydney. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience.
n This is a fully onsite role requiring attendance at the central office five days per week.
Key Responsibilitiesn
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n Provide face-to-face TechBar and desktop support to end users.n
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n Troubleshoot hardware, software, device and application issues.n
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n Assist users with technical queries and workplace technology problems.n
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n Escalate complex issues to the appropriate technical teams.n
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n Deliver a positive and customer-focused support experience.n
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Required Skills and Experiencenn
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n Basic desktop support and troubleshooting knowledge.n
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n Good understanding of Windows devices and common business applications.n
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n Robust customer service and communication skills.n
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n Ability to manage multiple support requests in a fast-paced environment.n
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n Willingness to learn current technologies and develop technical skills.n
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Desirable Experiencenn
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n Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM.n
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n Awareness of endpoint security tools and practices.n
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n Previous experience in TechBar, walk-up or service desk support.n
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Soft Skillsnn
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n Customer-focused approach with strong interpersonal skills.n
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n Clear communication and problem-solving abilities.n
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n Adaptability and willingness to learn.n
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n Ability to work collaboratively in a fast-paced workplace.n
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To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email
[email protected] and quote the above job reference number.
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Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
📌 Junior Desktop Engineer - Techbar Support (Sydney)
🏢 PaxusBB
📍 Sydney