Executive Relationship Manager – Benalla

Join the Marketing Dream Team at LoveTheGV, based in Benalla

Ready to level up your career? LoveTheGV — regional Victoria’s leading social media publisher — is on the hunt for an Executive Relationship Manager. Step into a role where innovation meets collaboration and where work/life balance isn’t just a buzzword — it’s the culture.

What You’ll Do:

- Connect with key stakeholders and top‑tier organisations across our region
- Craft clever media + advertising solutions that deliver results
- Collaborate with the powerhouse McPherson Media Group team

Why You’ll Love It:

- Work Monday‑Friday only. Yep, your weekends are yours
- Build real connections with local businesses
- Be part of a vibrant, supportive team that celebrates creativity

What We’re Looking For:

- Creative thinker who loves fresh ideas
- Passionate about community + local culture
- Eager to learn and thrive in a fast‑paced media space

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to an Account Director, the Senior Account Manager will lead relationships across large enterprise and complex accounts, bringing together Jellyfish’s paid media, analytics, measurement and broader digital capabilities to deliver meaningful client outcomes.

As a Google Marketing Platform reseller and consulting partner, Jellyfish works with clients to help them maximise the value of their technology investments, including Google Analytics 360 (GA360), Search Ads 360 (SA360), Display & Video 360 (DV360) and Campaign Manager 360 (CM360), alongside broader analytics, cloud and marketing technology solutions.

You will act as a trusted advisor to clients, developing a strong understanding of their business objectives and translating these into clear account priorities, strategic recommendations and opportunities for growth. You will take ownership of the health and commercial performance of your accounts, including stakeholder management, renewals, account expansion, profitability and risk mitigation.

You will work closely with Jellyfish's martech and media specialists to help clients improve data collection, measurement capabilities, platform adoption, reporting and marketing effectiveness.

This role suits someone who is self‑starting, commercially minded and comfortable independently navigating complex client environments. You do not need to be a hands‑on implementation specialist, but you should have a strong understanding of digital analytics and marketing technology concepts, an interest in how platforms work together, and the ability to translate complex technical solutions into meaningful business outcomes.

Responsibilities:

Serve as the day‑to‑day client lead for large Enterprise accounts, building trusted relationships with stakeholders at operational and senior levels

Develop a deep understanding of each client's business objectives, digital ecosystem, marketing technology stack, measurement maturity and commercial priorities

Own account plans covering growth, retention, stakeholder engagement and risk management

Translate client business challenges into clear requirements and work with Jellyfish specialists to develop practical viable solutions

Clearly articulate client business objectives and demonstrate how Jellyfish’s work delivers measurable impact

Lead contract renewals, scope development, commercial discussions and contractual requirements

Own monthly revenue forecasting, provisions, and pipeline visibility

Identify commercial, delivery and relationship risks early and lead appropriate action plans, with support from the Director

Implement and manage best‑in‑class client management practices, ensuring client playbooks, meeting notes, and financial reports are consistently updated

Partner with paid media and martech specialists to develop integrated solutions aligned with client objectives





Lead cross‑functional teams with clear direction, accountability and follow‑through

Collaborate with finance teams on invoicing and financial reporting

Maintain up‑to‑date knowledge of industry trends, ensuring Jellyfish remains a forward‑thinking and innovative partner

Promote collaboration, shared success, and an innovative mindset within the team

Act as a role model within the organisation, demonstrating professionalism, accountability, and commitment to excellence

Qualifications title 5+ years of experience in client‑facing roles within the advertising or marketing industry Experience managing large, complex accounts and building trusted relationships with stakeholders at operational, senior and executive levels. Experience in delivering clear and actionable recommendations to clients and internal teams, adapting complex information for different audiences. Effective Communication and Presentation skills Marketing Technology & Platform Knowledge, having strong understanding of digital marketing and marketing technology ecosystems. Familiarity with Google Marketing Platform, particularly GA4 / GA360, SA360, DV360 and CM360, is highly desirable. Experience with Analytics and Measurement, having good understanding of digital analytics, conversion tracking, attribution, measurement frameworks, data collection and reporting. Ability to discuss these concepts confidently with clients and technical specialists without necessarily being responsible for implementation. Technical Curiosity & Learning Agility, having genuine interest in understanding how marketing platforms, tracking technologies, data infrastructure and integrations work together. Comfortable asking informed questions and working with specialists to shape solutions. Strategic Thinking and ability to anticipate client needs, proactively identify opportunities, and drive results. Proactive Problem‑Solving, tackling challenges with a calm, solutions‑oriented mindset, resolving conflicts and identifying opportunities to strengthen processes, improve outcomes, and enhance client relationships. Self‑starting and dependable, with the ability to independently progress priorities, manage challenging conversations and follow through on commitments. Demonstrated exceptional attention to detail by producing high‑quality work that consistently meets or exceeds expectations, setting a standard of excellence for the team, and ensuring positive client satisfaction scores. Business & Commercial Acumen , ability to align Jellyfish’s solutions with client business objectives and drive account growth. Experience in CRM & Data Management, maintaining accurate client, pipeline, forecasting and commercial information in Salesforce or similar systems.

Note: We emphise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Obsessed with live streaming, gaming and the creator economy? Fluent in digital advertising and programmatic buying but want to build something monumental rather than just clock into a traditional, slow moving media network. This is your sandbox. We’re after someone hungry to execute, scale and close revenue generating ad sales opportunities as our global presence takes off.

What you’ll build with us: This is a dynamic commercial role for a highly independent operator who thrives in high growth environments, creating their own templates, processes and workflows while getting deals done. Expect to drive net current revenue and manage the campaign lifecycle from pitch through to optimisation, upsells and cross‑sells, monetising KICK’s explosive global inventory of display, video and branded placements. We know that innovation ignites when we build and create together, in person.



This is a full‑time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high‑impact work.

Who are we?

Headquartered in the beautiful city of Melbourne, Australia, KICK is built by gamers, for gamers. Our platform may be new, but we're already making waves by partnering with some of the biggest names in streaming!

We’re not just another live streaming platform though - we’re a community of gamers, creators, and fans who are passionate about building something incredible together, and we’re already seeing the results of our hard work: Our platform is quickly becoming one of the fastest growing forces in the industry. Fast forward to today, we have more than 100 million users and recently celebrated 1 billion watch hours, and we are just getting started.

Our founders have spent the last two decades playing video games together and fueled by their extensive knowledge, experience, and deep love for tech, they have turned their passion into a number of thriving entertainment and gaming brands. This passion for gaming, has led to KICK being recognised as an industry disruptor and the ones to watch, making us the ultimate destination for gamers and creators alike.

Kickstart your career and apply today!

The impact you’ll make:

- Own the execution of the ad sales cycle: prospecting, qualification, pitching, negotiating, and closing media deals with brands and agencies.
- Maintain a clean and healthy commercial pipeline within CRM and Order Management tools, ensuring reliable deal tracking and revenue projections.
- Assist in developing and refining client‑facing materials, media kits, and rate cards tailored to the fast‑evolving needs of international advertisers.
- Negotiate insertion orders (IOs), programmatic access (PMPs/PG), and custom brand integrations.
- Actively contribute to meeting and exceeding group commercial milestones as KICK’s global monetization capability scales.
- Monitor active campaigns to ensure successful execution, tracking client delivery and maximising ROI performance metrics.
- Act as a dedicated commercial point of contact post‑sale, identifying organic paths to secure campaign renewals, cross‑sells, and programmatic spend expansions.

External Engagement & Cross‑functional Delivery

- Work hand‑in‑hand with the Creator Partnerships team to monetise international campaign leads, cross‑selling ad placements into secondary markets and activating commercial pipeline opportunities brought in by the partnerships ecosystem.
- Coordinate closely with Ad Operations, Product, and Marketing teams to ensure smooth campaign scheduling, troubleshooting, and commercial alignment.
- Actively design, establish, and optimise the documentation, sales collateral workflows, and templates required to transition the ad sales desk from startup chaos to a streamlined commercial engine.

Your track record:

- Experience in digital ad sales, media buying, agency sales or commercial digital revenue operations
- Deep operational comfort with programmatic ecosystems: DSP/SSP mechanics, PMPs, PG and automated audience targeting
- A proven track record managing an active pipeline and independently driving revenue
- Operational familiarity with ad sales platforms, CRM workflows and Order Management Systems
- Solid grounding in digital advertising fundamentals across display, video pre/mid‑rolls and native sponsorships
- A self starter history of executing in ambiguous, unpolished, fast moving startup environments
- Refined communication, negotiation and presentation skills

Bonus points if you also have:

- Direct experience or familiarity with creator networks, streaming ecosystems, live broadcasting, entertainment or gaming platforms
- A second language, spoken natively or professionally (Spanish, Portuguese or Arabic), to work closely with international partners
- Existing commercial connections with international agencies, cross‑border programmatic buyers or global digital platforms

Here are our benefits and perks:

Sharpening your edge

- The ultimate sandbox. Exciting, on‑the‑job learning opportunities.
- 1 in 3 of our people level up their roles every year. If you deliver, you move.

Competitive pay and bonus scheme

- Market‑synced pay that respects your craft and location.
- Performance‑based bonus recognition based on your impact (up to 20%).
- Help us build our crew and get paid for it with our high‑value referral bonus. Because great people know great people.

Other perks

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