: Our client, Spar Express, is seeking an experienced and motivated full time Retail Manager to manage our supermarket in Dunwich.
Job Responsibility: Responsible for overseeing the operations of a retail store.
Duties
- Develop business strategies to raise our customer base, expand store traffic and optimise profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Manage stock levels, ordering and stocktaking, including perishable and chilled lines, and control shrinkage
- Prepare staff rosters and manage wage costs within budget
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
Qualification Requirements
- AQF Diploma or Higher in retail management, business or a related field, or equivalent relevant experience
- 1–2 years of experience in a related field, including supervisory or team leadership responsibility
Salary: $80,000– $90,000 + Superannuation
Employment Condition: Full Time / 38 hours per week