Service Coordinator (Port Hedland)

Service Coordinator (Port Hedland)

26 Oct
|
Cooper Fluid Systems
|
Port Hedland

26 Oct

Cooper Fluid Systems

Port Hedland

Cooper Fluid Systems is Australia's most diversified provider of hydraulic, pneumatic, lubrication and fluid transfer solutions. We specialise in the design, manufacture, installation and commissioning of innovative systems and technologies for customers throughout Australia.

An chance now exists for a Service Coordinator to join our Port Hedland branch. This is a varied role combining service coordination, administration and customer support within a busy industrial environment.

About your new role The Service Coordinator is responsible for assisting and supporting the branch with the administration of day-to-day operations. Reporting to the Pilbara Area Manager, you will play an important role in supporting our workshop, sales and service activities while helping us provide exceptional service to our customers.

Your responsibilities will include

- Utilising computer-based job management systems to process workshop jobs.

- Data entry, workshop staff time allocation and timesheet management.

- Liaising with workshop staff and the purchasing team to organise parts for jobs.

- Ensuring paperwork and job documentation are processed accurately and on time.

- Processing incoming and outgoing deliveries as required.

- Assisting with customer enquiries, counter sales and general sales support.

- Providing general administrative support to the branch and service team.

What you will need to succeed

We are looking for someone who is organised, approachable, and comfortable working across different priorities.





The successful applicant will ideally have:

- Previous experience in administration, service coordination, customer service or a similar role.

- Strong communication skills and the ability to work effectively with customers and internal stakeholders.

- The ability to work autonomously, take initiative and manage competing priorities.

- Confidence using computer-based systems and Microsoft Office.

- Experience using ERP systems such as Microsoft Dynamics 365 (D365) would be advantageous but is not essential.

- Experience within a workshop, service, industrial or general office environment would be beneficial.

- Full Australian working rights.

- Previous exposure to the industrial, mining, agriculture or defence sectors would be highly regarded,

What you will get in return

- Full-time permanent position.

- Flexible start and finish times to help balance your personal and professional life.

- Attractive remuneration package including an incentive plan.

- Long-term career opportunities.

- A vibrant, safe and welcoming workplace.

- A supportive team culture.

- A varied role where no two days are the same.

Cooper Fluid Systems is an Equal Opportunity Employer and is committed to safe work practices and providing a safe working environment.

Considering the duties associated with this role, potential employees may be required to undertake a pre-employment medical, drug and alcohol testing and a police check.

Coventry Group Limited is an Equal Opportunity Employer.

📌 Service Coordinator (Port Hedland)
🏢 Cooper Fluid Systems
📍 Port Hedland

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