- This UK-based medical device manufacturer founded in the 1700s specialises in products designed to improve the quality of life for patients.
- This organisation is a long-standing family-run business that invests in research and development to create innovative healthcare products used globally.
PERKS
- Employees work for a company focused on improving patients' lives through healthcare innovation and support services.
- The organisation promotes a culture built around caring, listening, and teamwork.
- They invest in staff development and encourage employees to grow their skills and careers.
- The company emphasises social responsibility and sustainability, including environmental initiatives and community support.
WHAT YOU WILL GROW & MANAGE
- As Customer Experience Advisor you will be responsible for supporting patients and healthcare professionals with outstanding customer care
- Managing sample requests, CRM updates, and patient follow-up across Australia
- In this role you will enjoy order processing and data entry just as much as helping customers solve problems, bringing a positive, can-do attitude where nothing is too much trouble
- Coordinating orders, logistics, and communications with internal and external stakeholders
- Joining a supportive leader and caring team culture with genuine mentorship and guidance
- Growing your career within an cutting-edge healthcare company that offers long-term development opportunities
WHAT EXPERIENCE YOU WILL NEED TO GET THE JOB
- Strong technical and computer skills with confidence using CRM systems and Microsoft Office
- Previous customer service experience within a product-based or healthcare environment
You must be an Australian Citizen or have PR or full working-rights to apply for this role.