Support Coordinator - SUPPORTABILITY SUPPORT COORDINATION SERVICES

Location: Greater Brisbane

Hours: Contractor Role or Part-time Employee (2 days per week) we encourage staff to work no more than 4 days per week to ensure staff happiness and to maintain work/life balance.

For Employees - SCHADS Level 4 (based on experience)

Date: Immediate Start - Oct 2026

Are you a ‘Professional’ Support Coordinator looking to develop your career with a well-established registered NDIS organisation, with excellent reputation in the sector for services and a great supportive work culture? Don’t look any further… you have found that at Supportability, a dedicated Support Coordination and Navigation Service!

We are now inviting experienced Support Coordinators to apply and join our SEQ team.

Hybrid work options | Family/Work-life Balance | Dynamic & inclusive team | Supportive & positive work culture | PD Options

About the role:

You will join us as a dedicated member of our support coordination team working in the community disability sector, supporting people living with disability to improve their independence and quality of life. We offer a specialist niche service supporting people living with acquired disabilities and complex disability needs.

As a dedicated Support Coordinator, you will support clients to achieve their goals in their individual NDIS Plans. You will provide assistance to strengthen participants’ ability to coordinate and implement their supports, assist people to strengthen their informal networks, and coordinate a range of services, including funded and mainstream supports. The position involves an understanding of the NDIS, the role of support coordination/navigation, and a commitment to enhancing quality service outcomes.

Why join us?

At Supportability we value social justice, dignity and worth, importance of human relationships, integrity and competence. Our focus is on providing a quality service and real outcomes for the people we work with.

We promote inclusion within our teams, mutual support, professional development and value skills of being able to work autonomously,



manage complexities and crisis as well as excel in time management skills.

We offer access to professional supervision and a flexible work setting that enable our staff hybrid opportunities, to enable a happy work/life balance. Work arrangements are supported by technology which facilitates hybrid working options.

We are looking for motivated, authentic people who want to be part of a team of dedicated Support Coordinators/Navigators to advance both client outcomes and our quality support coordination and navigation service.

If you are looking for a rewarding role that enables you to develop your career in support coordination, then Supportability Support Coordination Service is for you.

What we offer:

1. Opportunity for career progression with monthly supervision
- For our employees- we value supportive management and provide monthly supervision to allow for reflective case management practices.

- Versatile work hours

- We understand that family and personal life is a priority and at Supportability we can accommodate to your needs.

- Competitive remuneration

- For Employees- we pay within the disability sector rates (SCHADS) and provide higher rates for Level 3 Support Coordination cases.

- Access to PD allowance and training

- For Employees- we encourage career growth and invest into our staff with training and PD allowance. Contractors can access our learning portal for free CPD resources.

- Supportive work culture

- We have a beautiful office setting, so you can work along side colleagues who can provide support when needed. We also connect online via social media platforms and teams.

- Job Security

- We have over 20 years of experience within the disability sector.



We are a registered provider and have been progressively changing with the needs of our clients and the sector, and with that experience we have invested into systems to aid our staff in managing their case loads. We have CRM for our Support Coordinators and have a wonderful administrative team to aid with admin tasks. We are well positioned to accommodate the changing landscape of the NDIS.

What you need to bring to this role:

- Demonstrated experience in support coordination role with minimum 2 years' experience

- Preferred tertiary qualifications in human services, allied health or relevant certificate qualification

- Knowledge of the NDIS Act 2013, Disability Act 2006, NDIS Operational Guidelines and other relevant legislation to complete the role

- Experience and skills to work competently alongside clients, their family and carers in their local community to build their capacity to participate in the community
- An understanding and commitment to the various policies and procedures required to deliver effective services

- Well-developed oral and written communication skills with the capacity to prepare reports and correspondence in clear and concise language

- Ability to work as part of a team

- Well-developed work organisational skills, the ability to manage time effectively and prioritise tasks

- Proven ability to practice autonomously, think innovatively, affect change, and shape positive workplace culture

- Strong computer literacy in interfacing with CRM, Proda and Microsoft Office suite of programs

- Current Drivers License

- Current Working with Children's Blue Card

- NDIS Worker Clearance Check (Mandatory)

- Current National Police Check

- Meet Mandatory vaccination requirements, as applicable

- Commitment to professional development and maintenance of current evidence-based practice

Please submit your application/cover letter addressing the essential criteria listed above, together with your Resume/CV identifying 2 referees.

Email Director Brooke Kooymans - [email protected]

Applications will be progressively considered upon receipt.

Applications Closing 30/11/2026

📌 Support Coordinator (Contractor or Part-time Employee) (Brisbane)
🏢 Rehability Australia
📍 Brisbane