Empower, Lead, and Inspire at Bedrock Support

Are you a natural leader who believes in people? Do you want to mentor future mental health professionals while making a meaningful impact in people’s lives? At Bedrock Support, we work with people experiencing psychosocial disability and mental health challenges, taking a holistic, person-centred and empowering approach to care. We’re looking for a collaborative and supportive Team Leader to guide our support worker team.

Why Choose Bedrock?

We’re not just another service provider. We’re a close-knit team that prioritises quality care, ethical practice and a strong sense of community. As a Team Leader, you’ll play a crucial role in fostering a culture where both staff and participants thrive. Here’s what makes this an exceptional opportunity:

- A Strong Team Culture: be part of a passionate team that values collaboration, mutual respect and continuous growth.
- Lead & Mentor: guide and develop support workers on their path to becoming mental health professionals, and help shape the future of psychosocial support.
- Training & Development: stay up to date with best practice and grow as a leader.
- Flexibility & Balance: balance leadership responsibilities with a rewarding career in a supportive environment.

About the Role You’ll join our leadership team, working alongside our other Team Leaders and reporting to the Director. Together you’ll lead a team of 35 support workers. This role suits someone who is confident working independently and using sound judgement within our established procedures. Many of our support workers are building experience alongside study in psychology, counselling and social work,



so you’ll play a key role in shaping their early careers.

Key responsibilities include

- Providing support, mentorship and supervision to support workers to improve service quality and staff development
- Planning and delivering training for support workers, including inductions and ongoing skill development
- Building strong working relationships with participants’ support networks, including allied health professionals, support coordinators, families and carers
- Overseeing referrals, intake and service agreements, matching participants with the right support worker
- Coordinating service delivery and monitoring participant progress
- Managing rostering and scheduling so staff are deployed effectively and workloads are balanced
- Acting as a point of escalation for participant concerns and crises, following our established procedures
- Ensuring compliance with NDIS standards and ethical service delivery

Who We’re Looking For We’re seeking a leader who shares our commitment to person-centred, trauma-informed and empowering care. The ideal candidate will:

- Have experience working with people facing mental health challenges or psychosocial disabilities
- Be a natural mentor who leads with integrity, empathy and adaptability
- Be confident working independently,



managing their own priorities and making sound decisions
- Communicate well with a range of stakeholders, from allied health professionals to families
- Be comfortable designing and delivering training to a team
- Be highly organised and able to balance team leadership, service coordination and participant needs
- Take a proactive, solutions-focused approach to challenges

Requirements

- Experience in mental health, social work, support coordination, psychosocial disability or related work
- Previous leadership or supervisory experience in a similar setting strongly preferred
- A relevant tertiary qualification in mental health, psychology, social work or counselling is desirable but not required
- NDIS Worker Screening Check (or willingness to obtain)
- Working with Children Check (or willingness to obtain)
- Police Check (or willingness to obtain)

If you’re passionate about leading with heart, mentoring future mental health professionals, and making a tangible impact, we’d love to hear from you. How to Apply To apply, please submit your resume and a short cover letter outlining your experience and why you're interested in this role. Applications can be sent via email to [email protected] or through Indeed.

Please note, a cover letter is required for your application to be considered.

Apply now and be part of a team that believes in people, fosters growth, and delivers genuine, meaningful support.

For more information about Bedrock Support and our approach, visit https://bedrocksupport.com.au/

Job Type: Full-time

Advantages

- Work from home

Work Location: Remote

📌 Team Leader – Mental Health & Psychosocial Support (Sydney)
🏢 Bedrock Support
📍 Sydney