About Capital Pathology

Capital Pathology is a quality driven pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Our main laboratory is based in Deakin, Canberra and we can provide employees with the prospect to become part of an Australian wide medical testing laboratory network focused on leadership and expert advice. We provide services to medical practitioners, private hospitals and aged care facilities in both the ACT and regional surrounds (Southern Tablelands and South Coast NSW).

The Opportunity

A full time position (38 hours per week) has become available in our Accounts and Front Reception Department for an enthusiastic and self-motivated person with an interest in accounts and customer service. An organised person with good attention to detail, who can interact well with people, demonstrate high level verbal and written communication skills, and a passion for delivering quality outcomes for customers and the organisation would be ideal. Excellent communication skills are a must, as this role involves liaising with a variety of internal and external stakeholders.

Duties include:

· Greeting visitors to the laboratory

· Answering incoming phone calls from patients





· Responding to patient billing queries

· Receipting and allocation of payments

· Submitting claims to Medicare, DVA and Private Health Funds

· Mail handling

· Debt collection

Applicants should possess the following:

· Excellent interpersonal (communication) skills

· A positive attitude

· Ability to be flexible and adaptable

· Well-developed critical thinking and problem solving skills

· Excellent attention to detail and time management skills

· You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work

Why join us?

· Stable, reputable organisation (part of Sonic Healthcare)

· Employee Rewards Program

· Length of Service Awards program

· Ongoing training and development

· Employee Assistance Program (EAP)

· Novated Leasing

· Study Leave for approved courses

· Free annual flu vaccination

· Fitness Passport Program

· Travel and Car Rental Discounts

· Charitable and social events

Salary negotiable depending on experience.

Applications to: Chief Financial Officer, **************@capitalpath.com.au by Monday 2nd November 2026.

📌 Medical Receptionist/Accounts Clerk (Canberra)
🏢 Capital Pathology
📍 Canberra