Key Highlights

Now Hiring: Tow Truck Drivers – Adelaide & Surrounds

North | East | West | South -Positions Available

Flexible Work Options: Permanent | Part-Time | Casual

Training Provided | Multiple Positions Available

Be Paid to Learn a Skilled Profession with work from home Flexibility and Overtime Opportunities!

About the role The Tow Truck Driver / Roadside Assistant is responsible for safely, efficiently and professionally recovering, transporting and assisting vehicles. The role requires safe tow truck operation, accurate job recording, strong customer service, and compliance with company procedures, WHS requirements, road rules and relevant towing obligations.

Key responsibilities

- Perform pre-start safety checks on the tow truck and report any faults, damage or safety concerns promptly

- Conduct dynamic risk assessments at each job site, including roadside hazards, traffic exposure, weather conditions, vehicle position, available lighting and public safety risks

- Wear required PPE, use warning devices and hazard controls, and position the tow truck safely in accordance with company procedures and site conditions

- Operate tow trucks safely to recover, load, secure and transport vehicles to designated locations

- Respond to breakdowns, accidents, private towing, trade towing and SAPOL towing in a professional and timely manner

- Secure vehicles and loads in accordance with company procedures, road safety requirements and applicable legal standards

- Handle customer vehicles, keys and property with care, including maintaining chain-of-custody requirements where applicable

- Communicate professionally with customers, law enforcement, dispatch personnel, call centre staff, and other stakeholders at all times

- Complete all job-related paperwork, digital records,



service call details, vehicle condition records and customer information accurately and within required timeframes

About you

- Hold and maintain a current unrestricted MR or higher heavy vehicle licence with a satisfactory driving record

- Hold and maintain a current tow truck and SAPOL permits

- Demonstrate strong customer service, excellent communication and resolution skills, including the ability to remain calm and qualified in stressful situations

- Work independently, prioritise competing requirements and follow company procedures and directions

- Apply basic mechanical aptitude when assessing vehicles, identifying obvious safety concerns and providing roadside assistance within training and authorisation

- Use mobile devices, dispatch systems and digital job-recording tools accurately and efficiently

- Be available for rostered shifts, on-call shifts, weekends, public holidays and after-hours work as operationally required

- Have the physical capacity to safely access and operate all vehicle types, enter and exit trucks, connect and disconnect equipment, secure loads, and work around traffic in varied weather and roadside conditions

About us

Established for 40 years, we are a trusted South Australian towing and roadside assistance provider supporting motorists, businesses and emergency services across metropolitan and regional locations. Our team is committed to delivering safe, dependable and professional service—often when our customers need us most.

We value people, teamwork, initiative and continuous learning. We take pride in maintaining high standards of safety, vehicle care and customer service, and we’re looking for reliable team members who share these values.

For a confidential discussion and more information about the role, click Apply today.

📌 Tow Truck / Roadside Assistance Drivers (Lonsdale)
🏢 Dial A Tow Australia
📍 Lonsdale